Expert Circle.so Community Manager (Offshore, Long-Term)

Location: Offshore / Remote Engagement: Ongoing monthly retainer Minimum commitment: 5 hours per week The Opportunity We’re looking for an exceptional Circle.so Community Manager to act as our fractional Community Lead & Growth Partner. This is not a moderator role. This is not a posting-for-the-sake-of-posting role. This is a community ownership + growth role for someone who understands how to: Build engaged, valuable communities Create momentum, participation, and habit Turn community into a strategic asset for brand, insight, retention, and growth You’ll work directly with the CEO & Founder, helping shape the community’s direction, structure, cadence, and experience — and then owning execution end-to-end. You’ll be expected to: Push the community forward, not wait for instructions Proactively identify opportunities to increase engagement and value Think like a community builder, not a content scheduler Help turn members into advocates, contributors, and long-term fans Excellent English and strong communication skills are essential, as you’ll be shaping conversations, guiding members, and collaborating closely with senior leadership. About ClickThrough ClickThrough is a UK-based digital performance marketing agency working with ambitious, growth-focused brands. Community is a strategic pillar for us — not a vanity project. Our Setup Private community hosted on Circle.so Senior audience (CMOs, marketing leaders) Mix of discussion, insight-sharing, events, and learning Strong founder involvement and visibility Ambition to grow both engagement quality and member value over time What You’ll Own Community Ownership & Strategy Own the Circle.so community end-to-end Help define and evolve the community vision, structure, and purpose Design a clear engagement strategy (cadence, formats, rituals) Act as the internal owner and expert for the community Engagement, Participation & Momentum (Critical) Drive meaningful discussion and participation (not vanity posts) Seed conversations, ask the right questions, and spark debate Encourage member contributions, sharing, and peer interaction Proactively identify disengagement risks and address them Build habits that keep members coming back Content & Programming Support Help shape the content themes and discussion pillars Support events, AMAs, live sessions, and community moments Repurpose insight, questions, and discussions into ongoing value Work closely with the CEO on thought leadership and community narratives Community Growth & Health Support onboarding flows for new members Improve activation, early engagement, and retention Track and monitor community health signals (engagement, participation, sentiment) Recommend improvements to structure, UX, or flows inside Circle Insight & Feedback Loop Surface recurring themes, questions, and challenges from the community Feed insights back to the CEO Help translate community insight into content ideas, events, or propositions Proactive Community Partner Maintain a proactive backlog of ideas and improvements Suggest new formats, experiments, and engagement tactics Stay ahead of Circle.so features and best practices Treat the community like a living product — always improving What We’re Looking For Must-haves Proven experience managing or leading communities (Circle.so strongly preferred) Strong understanding of engagement psychology and community dynamics Excellent written English and communication skills Confident working directly with a CEO / Founder Proactive, ownership-driven, and organised Comfortable leading conversations and nudging participation Nice-to-haves Experience in B2B, founder-led, or professional communities Experience supporting senior audiences or leadership groups Background in marketing, content, or growth communities Experience scaling engagement over time (not just launching) Engagement & Time Commitment Minimum commitment: 5 hours per week Long-term retained engagement Hours may increase over time based on impact and growth Open to: Monthly retained hours Flexible scaling over time Rates based on experience, seniority, and value delivered. Please Include in Your Application Your hourly rate Your preferred monthly hour commitment Examples of communities you’ve owned or helped grow Brief explanation of how you approach community engagement Our Hiring Process Written application + screening questions 10-minute intro call (fit, mindset, communication) Deeper scoping conversation with the CEO We are not looking for the cheapest option. We are looking for the right long-term community partner. Apply Now Apply Now