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About arenaflex
At arenaflex, we are dedicated to delivering data‑driven assurance solutions that empower our clients to focus on growth while we handle the complexities of document and information management. As a trusted partner in the logistics and freight services industry, arenaflex leverages cutting‑edge technology and meticulous processes to streamline back‑office operations for businesses across the United States. Our mission is simple: remove operational pain points so our customers can concentrate on what they do best—expanding their market reach.
Why This Role Matters
Our Freight Processor – Data Entry & Account Management position is the backbone of the client‑facing side of arenaflex’s service delivery. Whether you are calculating rates, cleaning up account records, or consolidating client data, your work directly influences the accuracy, speed, and overall satisfaction of our customers. This is a fully remote opportunity, with the added excitement of occasional in‑office training sessions at our Conklin, New York hub for those located in the Southern Tier of New York or Northeast Pennsylvania.
Key Responsibilities
In this dual‑track role, you will split your focus between two specialized functions. Both require a sharp eye for detail, strong organizational skills, and the ability to work autonomously.
Freight Capload Processor
- Enter freight account information into arenaflex’s proprietary systems with 99.9% accuracy.
- Calculate rates, mileage, and overflow charges using computer‑based calculators and client‑provided pricing tools.
- Validate that each charge aligns with contract terms and regulatory guidelines.
- Generate daily, weekly, and monthly reports that highlight billing accuracy and any discrepancies.
- Collaborate with the finance team to resolve billing questions and ensure timely invoicing.
Freight Account Cleanup Processor
- Review existing freight accounts to confirm correct classification and status.
- Utilize internet search engines (e.g., Google) to verify account connections and identify duplicate records.
- Consolidate multiple related accounts into a single, cohesive record for each client.
- Maintain a consistently high level of data quality and attention to detail throughout the cleanup process.
- Manage time efficiently to meet strict internal deadlines and service‑level agreements.
Cross‑Functional Contributions
- Assist in onboarding and training new team members, sharing best practices and procedural knowledge.
- Participate in periodic overtime as required to meet production commitments and peak‑season demands.
- Adhere to all arenaflex policies, including compliance training and data‑security protocols.
- Provide constructive feedback and embrace coaching opportunities with an open, objective mindset.
- Remain flexible and willing to cross‑train in other departments to support overall company productivity.
Essential Qualifications
- High School Diploma or GED (required).
- Demonstrated ability to maintain high attention to detail in a fast‑paced environment.
- Strong organizational skills with a proven track record of meeting deadlines.
- Reliable high‑speed internet connection and a quiet home workspace.
- Comfort with basic computer operations; prior data entry experience is a plus but not mandatory.
Preferred Qualifications & Technical Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) – especially spreadsheet functions for rate calculations.
- Experience with file‑sharing platforms (OneDrive, Google Drive, Dropbox) to collaborate on shared datasets.
- Familiarity with internet research tools to locate and verify account information.
- Previous exposure to logistics, freight, or transportation industry terminology.
- Ability to quickly learn arenaflex’s proprietary software and adapt to evolving workflows.
Core Competencies for Success
- Analytical Thinking: Break down complex data sets, identify patterns, and ensure rate calculations are accurate.
- Communication: Clearly articulate findings, discrepancies, and recommendations to internal teams and, when necessary, to clients.
- Problem Solving: Proactively address data inconsistencies and propose process improvements.
- Time Management: Prioritize tasks effectively, especially when handling simultaneous Capload and Cleanup responsibilities.
- Adaptability: Embrace new tools, cross‑training opportunities, and occasional overtime without compromising quality.
Career Growth & Learning Opportunities
arenaflex invests heavily in the professional development of its employees. As a Freight Processor, you will have access to:
- Structured training programs that cover advanced data analysis, freight industry regulations, and client‑service excellence.
- Mentorship from senior analysts and operations managers who can guide your career trajectory toward supervisory or specialist roles.
- Opportunities to earn industry‑recognized certifications in logistics, data management, or process improvement.
- Cross‑departmental rotation programs that expose you to finance, client relations, and technology development teams.
Work Environment & Culture at arenaflex
Our culture is built on transparency, empowerment, and a shared commitment to excellence.
- Remote‑First Mindset: While you’ll work from home, arenaflex maintains a collaborative virtual environment using video conferences, chat platforms, and shared digital workspaces.
- Inclusive Atmosphere: We celebrate diversity and foster an environment where every voice is heard.
- Results‑Oriented: Success is measured by the quality of your output and the impact on client satisfaction, not by clock‑watching.
- Supportive Leadership: Managers provide regular feedback, recognize achievements, and encourage continuous learning.
- Community Engagement: Periodic in‑person gatherings at our Conklin office strengthen team bonds and allow hands‑on training.
Compensation, Perks & Benefits
arenaflex offers a competitive compensation package anchored to a market‑based pay structure. Salary ranges for this role are $16.30 – $17.50 per hour, with adjustments based on geographic location, experience, and performance.
- Health & Wellness: Medical, dental, and vision insurance plans to meet a variety of needs.
- Financial Security: 401(k) retirement plan with company matching, Company‑Paid Group Life Insurance, and optional voluntary life, short‑term disability, and long‑term disability coverage.
- Flexible Spending Accounts (FSA): Pre‑tax accounts for medical and dependent care expenses.
- Paid Time Off (PTO) & Sick Leave: Generous vacation accruals and dedicated sick days.
- Pay‑On‑Demand: Access to earned wages when you need them.
- Equipment Provided: arenaflex supplies a fully configured PC, dual monitors, keyboard, mouse, and any required software licenses.
- Training Investment: Pre‑employment skills‑based training after the initial interview, plus ongoing professional development.
Application Process & Next Steps
Ready to become a key player in arenaflex’s commitment to operational excellence? Follow these steps:
- Prepare a resume that highlights your attention‑to‑detail, organizational strengths, and any relevant data‑entry or logistics experience.
- Write a concise cover letter explaining why you are excited about the dual freight processor role and how you align with arenaflex’s values.
- Submit your application via the link below. Our recruiting team will review your materials promptly.
- If selected, you will complete a brief pre‑employment background check and drug screening, followed by a skills‑based training session.
- Upon successful completion, you’ll receive your equipment kit and begin your onboarding journey.
Apply Now – Join the arenaflex Team!
Closing Invitation
At arenaflex, every data point you process, every account you clean, and every rate you calculate contributes to a smoother supply chain and happier customers. If you thrive in a detail‑driven, remote setting and are eager to grow within a forward‑thinking logistics firm, we want to hear from you. Take the next step in your career and become part of a team that values precision, integrity, and continuous improvement.
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