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Apr 8, 2026

Generalist Human Resources

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Pet Valu is a company devoted to pet lovers, providing everything pets need for healthy and happy lives for over 40 years. They are seeking a Generalist Human Resources professional to handle employee relations, coaching, and HR administrative tasks while supporting the management team and ensuring compliance with policies and regulations. Responsibilities - Investigating and answering employee relations questions and concerns in person, over the phone, via e-mail, or through the anonymous employee hotline - Coaching and providing guidance on a variety of topics - Partnering with the management team to provide perspective on topics such as complex employee relations issues, performance coaching & development, succession planning, compensation recommendations, termination pay recommendations, and more, according to company policy and Employment Standards regulations - Sharing best corporate practices with franchisees and referring franchisees to 3rd party resources, where appropriate - Drafting various employee letters, as required - Conducting exit interviews and termination meetings including speaking to terminated employees regarding their questions, feedback and issues - Coordinating leaves of absence, return to work, and modified duties - Supporting the payroll auditing process including auditing timecards, following up on missing hours, and any other support as required - Utilizing HRIS (Workday) to provide administrative support and creating and running reports to support audits and follow ups - Providing confirmation of employment to outside parties (i.e. Service Canada, Immigration) - Conducting HR Orientations - Participating in employee engagement initiatives and social committees - Participating in Health & Safety Committees and other Health & Safety related initiatives - Assisting with HR Projects, as assigned Skills - 1-3 years of Human Resources administrative experience required - Ability to facilitate difficult conversations in a prompt and appropriate manner - Ability to maintain a level of professionalism and confidentiality in all interactions - Strong interpersonal, collaborative and influencing skills, including presentation, facilitation and negotiation - Ability to ensure legal and policy compliance - Ability to serve as a change agent - Excellent judgment and customer service skills - Strong time management skills and ability to adapt to frequently changing work demands/priorities - Comfortable working in a distribution centre environment where frequent employee in-person support is required - Post-Secondary education with a focus in Human Resources Management, preferred - CPHR or working towards, preferred - 1-3 years of Human Resources client group support experience with a strong background in performance management and employee relations experience, preferred Benefits - Employer-paid full suite of benefits, including mental health coverage. - Employee Share Purchase Plan. - Tuition reimbursement. - Collaborative and supportive team, focused on personal development and growth. Company Overview - Pet Valu is specialty retailer of pet food. It was founded in 1976, and is headquartered in Markham, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://petvalu.com/.