We are currently seeking a Head of Sales to lead our 3d sales department. This role requires a strategic thinker with hands-on leadership experience, deep knowledge of sales operations and CRM processes, and a strong analytical mindset.
Key Responsibilities
Sales Strategy & Operations
- Design and execute data-driven sales strategies aligned with business growth goals.
- Own the CRM pipeline setup and discipline: stage definition, conversion timing, follow-up monitoring.
- Set up workflows for inbound, outbound, and repeat customers.
Team Leadership & Development
- Manage and develop a sales team (structure, hiring, onboarding, performance reviews, mentoring).
- Promote a high-performance, high-engagement culture in a remote environment.
- Conduct regular 1:1 and team meetings focused on pipeline health, peer learning, and skills development.
Performance & Forecasting
- Define and track individual and team KPIs
- Build and maintain daily/weekly dashboards, tactical reports, and strategic updates for leadership.
- Manage forecasting cycles: methodology, quota setting, accuracy reporting, root cause analysis.
- React to performance drops by preparing actionable insight reports with recommendations.
What We’re Looking For
Required Experience
- 7–10 years in sales, including at least 3 years in a team leadership or Head of Sales position.
- Proven success in B2B and B2C sales (experience across industries is an asset).
- CRM proficiency (HubSpot, Salesforce, or equivalent);
- Experience managing remote or hybrid teams and onboarding new hires in a performance-driven culture.
- Track record of managing forecasting accuracy and driving pipeline consistency.
Required Skills
- Strong command of CRM pipeline management and reporting.
- Ability to define, track, and act on KPIs across multiple timeframes (monthly/quarterly/annually).
- Structured coaching and performance improvement processes (esp. for underperforming reps).
- High fluency in English (C1+), strong written and verbal communication skills.
Personal Competencies
- Analytical and structured decision-making
- Leadership and coaching mindset
- Ownership and accountability
- High adaptability and initiative
- Excellent prioritization and organizational skills
What We Offer
- Competitive fixed salary + performance-based bonus
- Remote-first setup ( working schedule 08:30-17:00 EST)
- Type of contract: B2B
- Paid vacation and sick leave
- Structured onboarding and support from the CEO and leadership
- Work in the U.S. market
- Opportunity to make a direct impact on a scaling company and grow with it
About the company
Crystalia Glass is a fast-growing glazing construction company based in New York City, working with world-class clients like SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and more. Founded in 2017, we pride ourselves on high-quality products, operational excellence, and a dynamic team-oriented culture.
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