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Role Description
The Director of Clinical Operations – Adult Virtual Programs will provide strategic and operational leadership for the adult virtual care programs at Monte Nido.
• Oversee the Clinical Program Directors responsible for various aspects of adult virtual care, as well as all staff reporting to those directors.
• Ensure that clinical services meet the highest standards of care, operational efficiency, and regulatory compliance.
• Work closely with other senior leadership to drive program development, enhance clinical outcomes, and support the growth of Monte Nido’s virtual services.
Qualifications
• Master’s degree in psychology, social work, counseling, or related field (PhD or PsyD preferred)
• Minimum of 7 years of clinical experience, with at least 3 years in a leadership role within mental health or eating disorder services
• Licensed therapist (LMFT, LCSW, LPC, PsyD, or equivalent) with experience in behavioral health or eating disorder treatment preferred.
• Strong experience in overseeing virtual or telehealth programs, particularly with adult populations
• Proven ability to lead and manage multi-disciplinary teams
• Deep understanding of evidence-based practices for eating disorder treatment and co-occurring conditions
• Excellent communication, organizational, and leadership skills
• Familiarity with regulatory and compliance standards for virtual care
Requirements
• Operational Leadership: Oversee day-to-day operations of the adult virtual programs, ensuring efficiency and effectiveness in program delivery.
• Team Oversight: Lead and manage the Clinical Program Directors, as well as the clinical teams reporting to them, including therapists, dietitians, recovery coaches, and administrative staff.
• Program Development: Drive the development, implementation, and continuous improvement of adult virtual treatment programs, ensuring they meet both client needs and regulatory requirements.
• Clinical Quality: Ensure that all virtual care programs are aligned with best practices in the treatment of eating disorders and co-occurring mental health issues. Regularly review clinical outcomes and implement quality improvement initiatives.
• Collaboration: Partner with the VP of Virtual Programs and other departmental leaders to integrate adult virtual programs with in-person services, ensuring a seamless care continuum for clients.
• Compliance and Standards: Ensure adherence to all regulatory and accreditation standards, including HIPAA, state, and federal guidelines for virtual healthcare delivery.
• Budget Management: Manage the budget for adult virtual operations, optimizing resources while ensuring the sustainability and growth of the programs.
• Innovation and Strategy: Stay at the forefront of telehealth trends and innovations, implementing new approaches to enhance the delivery of virtual care.
• Client and Family Engagement: Oversee the development of resources and programs that support client and family engagement in the treatment and recovery process.
Benefits
• Competitive compensation
• Medical, dental, and vision insurance coverage
• Retirement
• Company-paid life insurance, AD&D, and short-term disability
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid time off
• Professional development
• And many more!
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