Unlock Potential: Digital Navigator - Remote/Hybrid Opportunity
**Job Description:**
Join Our Team:
Workwarp is seeking a highly skilled Digital Navigator to join our team. As a Digital Navigator, you will play a vital role in empowering age and income-eligible participants to achieve their goals through home internet service, internet-capable devices, and coaching in workplace readiness and introductory digital skills.
Role Snapshot:
- Compensation: Competitive salary and benefits package
- Position: Digital Navigator - Remote/hybrid
- Company: Workwarp
- Location: Remote
- Start Date: Immediate openings available
Key Responsibilities:
- Assess clients' access to technology, digital skill level, internet connectivity needs, and internet use priorities to develop personalized plans.
- Track client progress, maintain accurate records, and report outcomes as required.
- Coach clients to use their new technology, meet internet use goals, and attain certifications for workplace readiness.
- Collaborate with the Digital Navigation Team to ensure goals are met, special projects are completed, and administrative duties are fulfilled.
- Schedule learners for courses, group programs, and virtual lessons.
- Provide virtual group and individual lessons, proctor assessments, and perform other duties as assigned.
Requirements:
- Ability to work independently and as part of a team, demonstrating initiative and multi-tasking.
- Attention to detail and excellent observation skills.
- Honesty and ability to perform the assignment with the highest level of integrity.
- Excellent written and verbal communication skills.
- Demonstrated ability to communicate effectively with diverse audiences.
- Computer skills in Microsoft Outlook, Microsoft Teams, Smart Sheets, Word, Excel, and Zoom.
Qualifications:
- Degree preferred, or equivalent experience in library science, social work, or communication.
- Five to seven years of prior training and coaching experience.
- Aging and/or workforce knowledge are a plus.
- Must be authorized to work in the U.S.
Position Logistics:
- This is a remote/hybrid role that may combine office days as needed.
- Candidates must be flexible and able to respond to changing priorities.
- Occasional travel as needed.
Ready to Make a Difference?
This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
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