Job Description:
We are seeking a highly skilled and experienced Disability, Workers' Compensation, and Leaves Specialist to join our team at Workwarp. As a subject matter expert in disability, leaves, and workers' compensation benefits, you will play a critical role in managing the day-to-day administration of our Disability and Leave Programs, ensuring compliance with relevant laws and regulations, and minimizing financial risk to the organization.
Key Responsibilities:
- Manage the day-to-day administration of Disability and Leave Programs, including claims management and communication with employees, managers, attorneys, and Third-Party Administrators (TPAs)
- Serve as a professional subject matter expert, providing guidance and education to internal and external customers on company policies and procedures related to disability, leave, and workers' compensation claims
- Identify trends in service concerns, recommend improvements, and develop vendor performance standards to ensure compliance with applicable state regulations and company policies
- Work closely with TPAs, HR, and other stakeholders to identify, de-escalate, and document potential escalation situations, providing high levels of customer service and employee advocacy
- Help streamline processes and identify areas of opportunity in the integrated Work Comp and Disability Programs
Benefits and Perks:
We offer a competitive salary, industry-leading profit-sharing program, and performance incentives, as well as a comprehensive benefits package, including:
- 401(k) with generous company contributions
- Paid time off, including vacation, holidays, and parental leave
- Comprehensive health benefits, including medical, dental, vision, and life insurance
- Family care assistance, including fertility support, surrogacy, and adoption assistance
- Holistic wellbeing programs, including access to an employee assistance program and free financial coaching
- Domestic and international space-available flight privileges
- Career development programs and world-wide partnerships for community service and sustainability initiatives
Minimum Qualifications:
- 3-5 years of direct experience in disability, leave, or workers' compensation claims management and/or TPA vendor oversight
- Ability to meet deadlines, work under pressure, and respond quickly to high-priority requests
- Experience with Access, Excel, MS Office suite, and SAP
- Understanding of technical claims procedures, medical protocols, and insurance industry best practices
- Excellent critical thinking, analytical, and communication skills
Preferred Qualifications:
- Bachelor's degree in business, risk management, human resources management, or a related field
- Experience in aviation or a related industry
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply now. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.
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