Position Overview
The Outbound Dialer Representative is responsible for validating phone numbers and accurately recording results. This is a structured, dialer-based position with no customer interaction?you will not engage in live conversations.
Key Responsibilities
Place outbound calls using phone numbers provided through internal systems (e.g., LexisNexis)
Determine whether phone numbers are valid, invalid, or unknown
Leave a standard voicemail message when required
Accurately document all call outcomes in the system
Meet productivity and accuracy expectations
Schedule & Hours
Part-time:?24 hours per week
Work schedules are assigned based on business needs within the following timeframes:
Weekdays: 9:00 AM ? 5:00 PM (EST) or 12:00 PM ? 8:00 PM (EST)
One required weekday evening shift: 4:00 PM ? 8:00 PM (EST)
Mandatory Saturday shift: 9:00 AM ? 1:00 PM (EST)
Final schedule is determined after training
Requirements
This is a remote position
Must provide your own computer or laptop with:
Working camera and microphone
Headset
Reliable internet connection
Strong attention to detail and ability to follow processes
Dependable and punctual with consistent attendance
Ability to adhere to company policies and Employee Handbook
Work Expectations
Structured, performance-based environment
Personal cellphone use is limited to scheduled breaks (two 15-minute breaks and a meal period)
Compensation & Training
$12.00 per hour
Paid training?
Equal Opportunity Employer
RTR Financial Services, Inc. is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Requirements
? If Remote: We require that you have your own computer/laptop with a working camera and mic, headset.??Suggested: an additional monitor for multitasking purposes
? First 3 days of training will be 9:00am- 5:00pm EST ?Monday to Wednesday. Afterwards, shadowing will be scheduled for another 9-5 day. Then the rep?s schedule
is determined based on company needs and provided availability.
? Punctuality is required.
? Cellphone usage is reserved for the two fifteen- minute breaks and lunch hour.
? Must adhere to policies and procedures outlined in the RTR Employee Handbook.