At arenaflex, we're passionate about providing top-notch customer service that exceeds expectations. As a Part Time Customer Service Representative, you'll be the face of our company, acting as a liaison between our customers, providers, and clients. If you're a friendly, customer-focused individual who thrives in a dynamic environment, we want to hear from you!
**About arenaflex**
arenaflex is a leading provider of transportation solutions, operating in 19 countries with a team of 110,000 dedicated professionals. We're proud to serve cities, counties, airports, companies, and universities across the U.S., delivering safe, reliable, and innovative mobility solutions. Our purpose is to empower the freedom to move every day, and we're committed to making a positive impact on our communities.
**Why Join arenaflex?**
* Competitive compensation package of minimum $21.85/HR
* Paid Training provided to ensure your success
* Work from home after a week and a half in the office, offering flexibility and work-life balance
* Resume is required, but we're eager to see your skills and experience shine!
**Benefits**
* Sick days: 5 days
* Holidays: 1 floating
* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability
* Benefits may vary depending on location policy, but we're committed to providing a comprehensive package that supports your well-being
**Key Responsibilities**
* Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor
* Comprehensive understanding of policies and procedures
* Meet or exceed established performance requirements
* Document trip authorizations and details, including transportation type, pickup times, appointment times, and addresses
* Other duties as required
**Qualifications**
* High School Diploma, GED or equivalent
* Computer literate with a strong understanding of technology
* Excellent customer service skills, with a passion for delivering exceptional experiences
* Ability to operate standard telephone systems
* Must be able to work shifts or flexible work schedules as needed
* Subject to a DOT drug testing and physical if applicable, in accordance with 49 CFR Part 40
**Physical Requirements**
The essential functions of this position require the ability to:
* Work outside in varying temperature, weather, and humidity conditions (100% of the job is performed outside, work alone, and in remote locations)
* Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
* Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
* Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes, and noise
**Reasonable Accommodations**
arenaflex complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us at
[email protected].
**Drug-Free Workplace**
arenaflex maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
* Successfully pass a pre-employment drug screen
**Equal Employment Opportunity**
arenaflex is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status.
**How to Apply**
If you're ready to join a dynamic team and deliver exceptional customer experiences, apply now! Visit our website at [insert website URL] or click the link below to submit your application.
Apply Now
We can't wait to hear from you!
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