PPSA Administrator, Contract

DLL is a global asset finance company that partners with various stakeholders to facilitate access to equipment and technology. The PPSA Administrator will manage retail PPSA lien security requests, ensuring accurate documentation and compliance with legal requirements while supporting multiple departments and maintaining effective communication with external customers. Responsibilities - Managing retail PPSA lien security requests including reviewing searches, creating/amending/discharging registrations, and responding to 3rd party waiver inquiries - Ensuring that all lease and loan security documentation is accurately completed, updated when required, and consistent with credit and legal requirements - Exercising adherence to credit and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of documentation while meeting customer expected turnaround-timing commitments - Supporting the various PPSA registration needs of multiple departments and requires external customer contact - Ensuring proper security registration is in place to ensure that all transactions are properly executed at the client level, enforceable, and binding to the corporation - Assisting with the Operations team on pre-registration and manual registration requests as needed - Ensuring that PPSA registration information is entered into the system of record in a timely manner - Maintaining DLL’s priority registration position, requesting and reviewing debtor and serial number searches to determine if collateral waiver letters are required, issuing letters to third party creditors, and following up on sent letters to ensure they are signed and returned to DLL - Liaising with numerous departments to ensure PPSA registration is amended to reflect change in debtor or equipment, as well as releasing any held back funds from dealers for delivered equipment - Receiving requests for PPSA waiver responses; performing appropriate debtor and asset searches within various systems - Coordinating verifications with other departments in order to provide the appropriate response - Reviewing and processing discharge requests and supporting end of term release documentation/letters - Managing inventory registration requests and reception of PMSI notifications - Managing the onboarding and maintenance of users and data in our third-party PPSA platform, Collateral Guard - Managing the daily PPSA reporting process, working with CMS, our third-party provider, to ensure that registrations are flowing through our mid-office systems to Collateral Guard accurately, and making corrections as needed - Liaising with risk and legal to find the optimal solutions for meeting the customer’s needs - Meeting established service level standards to respond to incoming customer requests - Ensuring that the team goals are met including turnaround time, advising management if it is in jeopardy - Participating in department and cross-functional initiatives - Other duties as required Skills - Experience in Operations function (preferably in leasing or financing industry) is an asset - Strong attention to detail and data entry accuracy - Ability to manage multiple priorities under tight deadlines - Excellent planning & organizational skills - Team-oriented with a proactive mindset in a fast-paced environment - Thrives in an independent, goal-driven work setting - Strong analytical and problem-solving abilities - Effective written, verbal, and interpersonal communication skills - Ability to handle complex customer interactions and negotiations professionally - Adaptability and openness to change - Ability to work in a hybrid work model: in-office twice per week and remote work - Bilingual (French) an asset - Proficiency in MS Word & Excel (an asset) - Post-secondary education (an asset) Benefits - Two working days per year volunteering for a local charity - Remote working from home opportunities - Flexible hours - Career development opportunities: online learning, member development programs, Tuition reimbursement program. - Outstanding Medical, Dental, Vision and Paramedical benefit programs - Employee Referral program Company Overview - DLL is a global provider of integrated financial solutions for the entire asset life cycle. It was founded in 1969, and is headquartered in Eindhoven, Noord-Brabant, NLD, with a workforce of 5001-10000 employees. Its website is http://dllgroup.com.