The Professional Services Supplier Manager manages professional services contracts to support Digital Nexus. The role oversees the full contract lifecycle, monitors supplier performance, drives governance to reduce risk and maximize value, and conducts vendor research. Success requires strong collaboration, communication, analytical skills, contract expertise, and supplier relationship management experience.
Key Responsibilities
1. Supplier Demand Management
• Manage intake and processing of supplier requests.
• Coordinate with SSP, TPRM, and Digital Nexus on engagement needs.
• Serve as primary contact for demand related inquiries.
2. Contract Analysis & Compliance
• Review contracts for compliance, risk, and alignment with standards.
• Maintain accurate contract records throughout the lifecycle.
• Analyze contract data for trends, risks, and improvement opportunities.
• Provide insights to support governance and performance reviews.
3. Supplier Performance & Governance
• Monitor adherence to SLAs and contractual commitments.
• Support governance reviews and performance assessments.
• Conduct risk assessments and data analysis to support mitigation plans.
4. Data Analytics & Reporting
• Present findings clearly for decision-making.
• Produce reports and executive briefings.
• Maintain KPI data for quality reviews.
• Standardize reporting templates.
5. Vendor Research & Analysis
• Conduct vendor research using sources such as Gartner, Forrester, and IDC.
• Assess offerings, market trends, competition, and customer insights.
• Deliver executive-level summaries.
6. Process Documentation
• Create and maintain FAQs, info sheets, and toolkits.
• Keep service and process documentation accurate and current.
• Update materials to reflect new methodologies, industry changes, and policies.
• Ensure compliance with organizational policies and procedures.
7. AI Integration & Support
• Use AI tools to enhance productivity and efficiency.
• Implement AI-driven analysis and insights.
• Train team members on AI tool used.
8. Stakeholder Collaboration & Communication
• Work closely with procurement, finance, legal, and other teams.
• Develop presentations, reports, and communication materials.
• Coordinate stakeholder meetings and track action items.
• Serve as the main contact for support-related inquiries.
9. Process Improvement
• Apply best practices aligned with organizational and industry standards.
• Identify and recommend process improvements.
• Execute initiatives that enhance operations and service delivery.
Qualifications
• Bachelor’s degree in business, IT, or related field.
• Experience with procurement processes, vendor evaluation products and professional services contracts is required
• Minimum 5 years of experience in supplier or vendor management.
• Proficiency with analyst research tools and AI-enabled analysis.
• Strong analytical, critical thinking, and communication skills.
• Ability to manage multiple projects with accuracy and attention to detail.
• Proficient in MS Office (Excel, PowerPoint, Word), Teams, Visio, PowerBI, and AI tools (e.g., Copilot, agents).
• Familiarity with emerging technologies and industry trends.
• Customer centric problem-solving approach.
• Positive, adaptable, self starter; able to travel 10% domestically.
• Act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment.
Preferred Qualifications
Certifications in project management (PMP, PRINCE2, SCRUM), AI technologies, or contract/procurement management (CPCM, CIPS).
KPMG LLP (“KPMG”) seeks a contractor in the United States to provide service to KPMG through one of our contracted employer/agency service providers. All applicants for any KPMG role are expected to act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment. All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Nothing herein shall be deemed to create an employer-employee relationship between contractor and KPMG, nor shall contractor be considered a representative or agent of KPMG.
KPMG LLP and its subsidiaries comply with all local/state regulations in regard to displaying pay rate ranges. The pay rate range(s) displayed is/are specifically for those contracted who will perform work in or reside in the location(s) listed, if selected for the role. Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), and specific location, for example. Additionally, applicants may be required to apply and become employed by a service provider utilized by KPMG, and final pay rate(s) and/or eligibility for additional benefits may be determined by such provider.
KPMG LLP, its subsidiaries, and its agency service providers (including, but not limited to, MBO Partners Inc., Magnit LLC, and TalentBurst Inc.) are equal opportunity employers/contractors. All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pay Rate Range
70 - 85 USD hourly