Note: The job is a remote job and is open to candidates in USA. TTEC is an award-winning employment experience company seeking a Bilingual Customer Service Representative – Spanish-English. In this role, you will resolve escalated customer calls and provide exceptional service to enhance the customer experience.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- At least 1 year of customer service experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Great written and verbal communication skills in Spanish-English
- Computer experience
- High speed internet connection (>25mbps). A hardwired connection to your home router is recommended
Benefits
- PTO
- Tuition reimbursement
- Health and wellness incentives
Company Overview
TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is http://www.ttec.com/.
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