Join our dynamic team as a Client Solutions Specialist II and be at the forefront of innovation! We're seeking a highly skilled and motivated individual to fill this remote-based position, which offers a competitive salary package and the opportunity to make a real impact. As a key member of our Manheim Express team, you'll play a vital role in driving business growth and delivering exceptional customer experiences.
In this exciting role, you'll have the chance to work closely with our field sales team, auction team members, and other Cox Automotive business units to develop and execute a growth strategy. Your expertise will be instrumental in educating franchise and independent automotive dealers about the Manheim Marketplace and advising them on the utilization of digital wholesale solutions, including Manheim Express and OVE.
Key Responsibilities:
- Conduct thorough vehicle inspections, providing accurate and complete documentation of overall vehicle condition
- Collaborate with cross-functional teams to drive incremental business growth and create a superior client experience
- Develop and strengthen relationships with dealers through exceptional customer service and consultative approach
- Utilize Salesforce for planning, tracking, and reporting, and identify opportunities for growth and improvement
- Inform, educate, and advise dealers on policies, procedures, and marketplace strategies
Requirements:
- BA/BS degree and 2 years of work-related experience; or an equivalent combination of education and work-related experience
- Automotive knowledge preferred, with 3+ years of auction experience or dealership experience a plus
- Valid driver's license, safe driving record, and reliable transportation required
- Effective communication, interpersonal, and technical skills, with the ability to work independently and multitask
- Strong attention to detail, with experience in navigating handheld and other documentation devices preferred
What We Offer:
- Competitive salary package and opportunities for growth and development
- Remote-based position with flexible work arrangements
- Collaborative and dynamic work environment with a team of experienced professionals
- Opportunities for professional growth and advancement within the company
Don't Miss Out! If you're a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we want to hear from you! Apply today and take the first step towards an exciting and rewarding career with our team.
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