Note: The job is a remote job and is open to candidates in USA. Passion Fruit Partners is a boutique Canadian Salesforce consulting firm that specializes in working with nonprofits. They are hiring a Salesforce Associate Consultant to support Salesforce managed services projects with nonprofit organizations, delivering continuous support and optimization of their core Salesforce platform.
Responsibilities
- Support and manage multiple Salesforce orgs, keeping track of deadlines, deliverables, and priorities
- Perform declarative configuration updates in Salesforce (e.g., object and field updates, Flows, security and permissions, 3rd party application integrations, data migration)
- Contribute to the ongoing health and maintenance of client orgs by assisting with data quality initiatives, system checks, and user training
- Manage client expectations, set deadlines, and monitor project hours
- Document client systems, processes, and configurations to ensure knowledge continuity
- Participate in regular client meetings, taking notes and following up on action items
- Engage in internal team knowledge sharing and professional development activities
- Gather feedback from clients and team in order to implement best practices and lessons learned from project retrospectives to improve Passion Fruit’s delivery approach
- Collaborate with colleagues across the organization to ensure effective knowledge sharing and team participation in Passion Fruit’s growth
- Continuing to ramp up on Salesforce knowledge/consulting skills through training, mentorship, and collaboration with team members
- Complete your Salesforce Nonprofit Consultant certification within your first 90 days of employment
Skills
- Salesforce.com Admin Certification
- 1+ year of Salesforce consulting experience
- Past experience working with nonprofit organizations
- Strong time management and communication skills
- Strong problem-solving, decision-making, and client-management skills
- Excellent communication and business writing skills
- Self-directed, takes individual responsibility, self-motivated independent thinker
- Adapts quickly to learning new technologies and working with new tools
- Salesforce.com Nonprofit Consultant or other Consultant level certifications
Benefits
- Health coverage for you and your family plus a health spending account.
- Home-office set-up stipend
- Annual learning and collaboration budget
- Referral bonuses
- Coverage for Salesforce certifications
- Parental leave top-up
- Generous vacation allotment including a Christmas week shutdown
Company Overview
Passion Fruit Partners is a Salesforce consultancy specializing in helping nonprofits implement, optimize, and adopt Salesforce to manage their constituents, donations, programs, volunteers, and more. It was founded in 2020, and is headquartered in Toronto, ON, CA, with a workforce of 11-50 employees. Its website is http://www.passionfruitpartners.com.
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