Note: The job is a remote job and is open to candidates in USA. Timeline Optimization Group is focused on helping job seekers find opportunities in the healthcare sector. They are seeking a Patient Access Specialist I to manage appointment requests, schedule medical exams, and ensure a positive experience for patients.
Responsibilities
- Respond to a high volume of appointment requests via phone, email, and electronic messages
- Schedule appropriate medical exams, procedures, and tests, including demographic collection and insurance registration
- Maintain accurate data entry related to patient appointments
- Provide excellent customer service and ensure a positive experience for patients
- Collaborate with medical staff to coordinate scheduling efficiently
Skills
- High school diploma or general education degree (GED) preferred
- Entry-level computer skills as specified by the department
- Strong customer service and phone etiquette skills
- Accurate data entry skills
- Ability to handle a high volume of calls and inquiries
- Previous experience in a healthcare or customer service role
- Familiarity with scheduling software or systems
- Additional certifications in customer service or healthcare administration
- Bilingual skills in English and another language
- Strong organizational skills and attention to detail
Benefits
- Comprehensive total rewards package supporting health, life, career, and retirement
Company Overview
Our platform bridges the gap between job seekers and diverse employment opportunities sourced from employers, staffing companies, recruitment firms, and job boards, while providing resources that empower users to explore career paths and make well-informed choices. It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is http://www.timelineog.com.
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