Why Join American Express – A Culture of Innovation and Impact
American Express has long been a trusted name in financial services, but the story doesn’t end with cards and payments. Our U.S. Consumer Services and Enterprise Digital & Data Technology team powers the digital experiences that millions of customers rely on daily—from mobile apps that enable seamless travel bookings to intelligent marketing platforms that personalize every interaction. As a Remote Senior Marketing Platforms Engineer, you will be at the heart of this transformation, building the technology that drives revenue, enriches customer relationships, and fuels the next wave of digital innovation.
We are proud of a culture that blends high performance with deep empathy. At American Express, you will collaborate with a global, diverse community that values integrity, inclusion, and relentless curiosity. Whether you are a seasoned engineer or an up‑and‑coming talent, we empower you to grow, experiment, and lead with purpose, all while enjoying a flexible, remote‑first work model that respects work‑life harmony.
Position Overview – Engineering the Future of Marketing Technology
In this role, you will serve as a key architect and hands‑on developer for the next‑generation Marketing Platforms that power our campaigns, analytics, and customer‑engagement tools. You will work closely with product managers, data scientists, designers, and fellow engineers to deliver high‑impact features that scale globally. Your contributions will shape how merchants, partners, and customers experience personalized offers, real‑time insights, and seamless omnichannel journeys.
We are looking for a proactive technologist who thrives in an agile environment, embraces continuous learning, and loves turning complex requirements into elegant, production‑ready code.
Key Responsibilities
- Feature Delivery & Ownership: Design, develop, test, and ship end‑to‑end software features for marketing platforms independently and reliably, adhering to best‑in‑class coding standards.
- Technical Design Documentation: Produce clear, concise architectural diagrams, API contracts, and design specs that guide development and future maintenance.
- Agile Collaboration: Act as a core member of a cross‑functional Scrum team, participating in sprint planning, daily stand‑ups, backlog grooming, and retrospectives.
- Code Quality & Review: Conduct thorough code reviews, mentor junior engineers, and champion automated testing practices (unit, integration, and end‑to‑end).
- Continuous Improvement: Identify opportunities to improve performance, scalability, and developer productivity; prototype and experiment with emerging technologies.
* Support & Reliability: Monitor production services, troubleshoot incidents, and implement robust observability (logging, tracing, metrics) to ensure high availability.
- Cross‑Team Partnerships: Engage with product owners, UX designers, data engineers, and security specialists to translate business goals into technical solutions.
- Innovation & Thought Leadership: Contribute to open‑source initiatives, publish internal tech blogs, and represent the team at tech meet‑ups or conferences.
Essential Qualifications
- Education & Experience: Bachelor’s degree in Computer Science, Engineering, or a related field, plus a minimum of 2 years of professional software design and development experience.
- Front‑End Mastery: Strong proficiency in building responsive web applications using React.js, Node.js, JavaScript (ES6+), and TypeScript.
- UI Technologies: Solid experience with HTML5, CSS3, JSON, and XML for creating accessible, performant user interfaces.
- API Development: Hands‑on experience designing and integrating RESTful or GraphQL services, including API security and versioning.
- Automated Testing: Familiarity with testing frameworks such as Jest, React Testing Library (RTL), Cucumber, Selenium, and Redux testing utilities to ensure code quality.
- Collaboration & Communication: Ability to articulate technical concepts to both technical and non‑technical stakeholders, and to thrive in a remote, distributed team.
Preferred (But Not Required) Skills & Experience
- Hands‑on experience with the "Amex way" of building software, including concepts like One App, One Data, Web‑Paved Roads.
- Proficiency in back‑end languages such as Java, Python, or Scala, and experience with micro‑service architectures.
- Strong SQL skills; familiarity with relational databases like PostgreSQL and data‑modeling best practices.
- Knowledge of shell scripting (Bash, PowerShell) for automation and DevOps tasks.
- Experience with Test‑Driven Development (TDD), Continuous Integration/Continuous Deployment pipelines (Jenkins, Maven, XLR, GitHub Actions, etc.).
- Comfort with version control using Git and familiarity with branching strategies (GitFlow, trunk‑based development).
- Exposure to Agile or Scrum frameworks, with a proven record of delivering iterative value.
- Strong analytical mindset, data‑driven decision making, and the ability to produce clear, persuasive presentations.
Core Competencies for Success
- Problem‑Solving Agility: Quickly understand complex business problems and devise elegant technical solutions.
- Customer‑Centric Mindset: Always consider the end‑user experience, striving for accessibility, performance, and reliability.
- Continuous Learning: Demonstrated passion for staying current with industry trends (e.g., serverless, edge computing, AI‑assisted development).
- Ownership & Accountability: Take full responsibility for the lifecycle of your code—from conception through production support.
- Team Collaboration: Value diverse perspectives, actively listen, and contribute to a supportive, inclusive team culture.
- Effective Communication: Translate technical jargon into clear business impact narratives for stakeholders at all levels.
Career Growth & Development Opportunities
American Express invests heavily in its people. As a senior engineer on the Marketing Platforms team, you will have access to:
- Mentorship Programs: Pairing with senior technical leaders to sharpen your architectural and leadership skills.
- Learning Stipends & Certifications: Annual budgets for conferences, online courses, and industry certifications (e.g., AWS, Google Cloud, Certified Scrum Professional).
- Rotation & Mobility: Opportunities to move across product lines, explore emerging tech domains, or transition into leadership roles such as Tech Lead, Engineering Manager, or Solutions Architect.
- Innovation Labs: Participate in hackathons and internal incubators to prototype cutting‑edge ideas that could become future Amex products.
- Community Involvement: Contribute to internal open‑source projects and external tech communities, representing American Express at meet‑ups, webinars, and conferences.
Work Environment & Culture Highlights
Our remote‑first philosophy means you can work from anywhere in the United States while staying deeply connected to a vibrant, global community. We champion:
- Flexibility: Choose a hybrid, fully remote, or office‑based schedule that aligns with your personal productivity style.
- Inclusive Culture: Employee Resource Groups (ERGs), diversity training, and a zero‑tolerance policy for discrimination.
- Well‑Being Programs: Access to mental‑health counseling, financial wellness coaching, and a 20‑plus week paid parental leave policy for all parents.
- Health & Benefits: Comprehensive medical, dental, vision, life, and disability coverage, plus a 6 % company match on retirement savings.
- Recognition & Rewards: Competitive base salary, performance‑based bonuses, and regular awards for innovation and teamwork.
- Community Impact: Opportunities to volunteer through Amex’s global philanthropy initiatives and sustainability programs.
Compensation, Perks & Benefits Overview
While exact figures will depend on your experience, location, and market conditions, you can expect:
- Base Salary Range: $70,000 – $135,000 per year, commensurate with expertise and performance.
- Variable Pay: Annual performance bonuses and incentive plans.
- Retirement Savings: 6 % company match on 401(k) contributions.
- Health & Wellness: Medical, dental, vision plans, life insurance, short‑ and long‑term disability, and access to global wellness centers.
- Paid Time Off & Leave: Generous vacation, sick days, holidays, and 20+ weeks paid parental leave for all new parents.
- Learning & Development: Dedicated learning budget, internal training platforms, and mentorship programs.
- Employee Assistance: Confidential counseling through the Healthy Minds program and financial wellness resources.
- Technology Stipends: Home‑office equipment allowances and high‑speed internet reimbursement to support remote productivity.
How to Apply & Next Steps
If you are ready to combine your technical expertise with a passion for creating world‑class marketing experiences, we want to hear from you. Join a team where your ideas matter, your growth is championed, and your impact reaches millions of customers worldwide.
Take the next step today: Click the link below to submit your application, attach your resume, and share a brief cover letter describing why you’re excited about this opportunity.
Apply Now – Remote Senior Marketing Platforms Engineer
Closing Thoughts
American Express believes that great people make great products. By joining our Marketing Platforms engineering team, you will not only advance your career but also contribute to a legacy of innovation that empowers customers to achieve more. We celebrate diverse perspectives, champion continuous learning, and reward excellence. Make your mark with us – apply today and help shape the future of digital marketing at the world’s most respected financial brand.
Apply Now