Note: The job is a remote job and is open to candidates in USA. HH Global is searching for a dynamic Training Business Partner to support capability development across North American operations. This role involves designing, deploying, and evaluating training programs to enhance colleague performance and operational excellence.
Responsibilities
- Prepare effective training programs, organize seminars, workshops, individual training sessions with internal SME’s or external training providers; aligned to the business needs and training curriculum
- Engaging with our Client Engagement community to deploy first class training as required in a consistent manner, regardless of geography
- Deploy training content; survey and collate feedback at the end of each session as required
- Support internal SME’s and external training providers by assessing all pre and post training requirements
- Working with the Learning Content Creation teams to ensure the training material is tailored to the audience, culture, and language
- Evaluate/conduct research to determine where operational skills are lacking in teams
- Proposing the most effective training channel and responsible for the planning and implementation of the training
- Taking briefs from internal business teams and ensures that requests align with business objectives and learners needs
- Working closely with the Learning Content Creation team to brief in requirement
- Identify the right channel to deploy the training
- Schedule appropriate training sessions
- Working with the Learning Content Creation team to ensure that materials required for the sessions are fit for purpose and reflect the requirement brief
- Implement the training curriculum effectively
- Conduct surveys to gauge effectiveness of training programs
- Oversee and direct seminars, workshops and individual training sessions
- Research new training methods
- Ensure the documentation and version control of training collateral
- Play a leading role in the delivery of colleague satisfaction and management of external providers
- Manage and record training attendance and follow ups
Skills
- BA/BS Degree in business or equivalent industry experience
- 1-3+ years experience with Business management training
- Proficient in MS Office especially PowerPoint
- Excellent interpersonal skills, approachable, articulate, and able to develop positive relationships at all levels, with all types of people and in all countries
- Outstanding communication, presentation, public speaking and facilitation skills
- Excellent verbal and written skills
- Must be empathetic and sensitive to audience requirements, cultures and learning styles
- Aligns learning solutions with organizational and learner needs
- Promotes collaboration, partnerships, and teamwork throughout the organization
- Thinks strategically; is knowledgeable about the organizations vision, goals, business issues and culture
- Establishes trust and professional credibility
- Selects and sequences content and instructional methods appropriate for the project and learners' diversity
- Excellent time management
- Problem solving and demonstrates effective questioning skills
- Coaching, adaptability, and excellent listening skills
- Stimulates and sustains learner motivation and encourages participation
- People management skills, putting people at ease, empathetic
- Analyzes evaluation results against organizational goals
- Experience of Technical skills training
- E-learning software is a plus
Benefits
- Healthcare, dental + vision insurance.
- Short-term and long-term disability coverage.
- 401k with discretionary company match.
- 16 days of PTO with 9 company holidays + 3 floating holidays.
Company Overview
- HH Global is the trusted marketing execution partner of the world’s leading brands. It was founded in 1991, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is http://www.hhglobal.com/.