Job Highlights:
- Company: Northwestern Medicine
- Position: Remote Triage RN – Access, Part-time, Rotating Evenings & Days (Weekend availability required)
- Compensation: Competitive salary and comprehensive benefits package
- Location: Remote (must reside in IL, IN, WI, or IA with an IL license required)
- Start Date: Immediate openings available
Job Description:
Northwestern Medicine is seeking a skilled and compassionate Remote Triage Registered Nurse to join our team. As a Triage RN, you will provide clinically expert virtual triage services, serving as a liaison between patients and their physicians. You will assess presenting problems, utilize evidence-based triage protocols, and develop care advice and next-step recommendations.
Responsibilities:
- Demonstrate excellent customer service and communication skills, functioning as part of a highly effective team that consistently puts Patients First
- Establish positive first impressions with patients and customers, establishing a role as patient advocate
- Triage incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate
- Incorporate critical thinking to develop, implement, and update individualized plans of care based on identified patient needs
- Document all communications in the electronic medical record and schedule patient visits with providers as necessary
- Participate in departmental quality improvement activities and assist in specific process improvement projects
Qualifications:
- Graduate of an accredited RN program
- 2 years of ambulatory care experience
- Registered Nurse License issued by the State of Illinois
- Current AHA BLS Provider certification
- Preferred: BSN and specialty certification upon eligibility
What We Offer:
Northwestern Medicine provides a competitive benefits package, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits. We are an affirmative action/equal opportunity employer and do not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.
Are You the One We're Looking For?
If you are a talented and compassionate Registered Nurse looking for a challenging and rewarding role, submit your application today. We are eager to hear from qualified candidates like you.
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