Senior Consultant — Appian Connected Claims
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA, seeking a Senior Consultant specializing in Appian Connected Claims. This is a remote consultant position.
The Senior Consultant – Appian Connected Claims is a key delivery and advisory role responsible for leading end-to-end implementations of Appian's Connected Claims platform for insurance and public sector clients. You will bridge business requirements and technical solutions, guiding clients from discovery through go-live while serving as a trusted advisor on claims process transformation and intelligent automation.
Roles & Responsibilities
- Design end-to-end Appian Connected Claims solutions aligned to client business and technical requirements
- Define integration patterns with core systems (policy admin, billing, document management, third-party data providers)
- Lead architectural reviews and ensure scalability, security, and compliance standards are met
- Develop and own solution design documents, data flow diagrams, and technical specifications
- Serve as the primary day-to-day point of contact for client stakeholders, including claims leadership and IT teams
- Facilitate workshops, sprint reviews, and executive status meetings
- Manage project scope, risks, and dependencies in partnership with the project manager
- Build long-term trusted advisor relationships that generate follow-on opportunities
- Configure and extend Appian Connected Claims including FNOL, triage, adjudication, and settlement workflows
- Develop and review Appian process models, interfaces, records, and integrations
- Guide and mentor junior developers on Appian best practices and coding standards
- Support UAT, performance testing, and production deployment activities
- Elicit, document, and validate business and functional requirements across claims domains
- Map current-state claims processes and design future-state workflows with measurable KPIs
- Translate complex claims operations terminology into actionable platform configurations
- Identify and articulate process improvement opportunities enabled by automation and AI
Requirements
- 5+ years of consulting or implementation experience, with at least 3 years on the Appian platform
- Hands-on experience with Appian Connected Claims or equivalent Appian insurance/claims solutions
- Appian Senior Developer certification (or equivalent demonstrated proficiency)
- Strong understanding of P&C or health insurance claims lifecycle — FNOL, investigation, adjudication, subrogation, and settlement
- Proven ability to lead client-facing engagements independently from requirements through deployment
- Experience integrating Appian with external systems via REST/SOAP APIs, Kafka, or ESB middleware
- Excellent communication skills with ability to present to both technical teams and executive stakeholders
Preferred qualifications
- Experience with Appian AI/ML capabilities including intelligent document processing or predictive analytics in claims
- Familiarity with ACORD standards and claims data models
- Prior involvement in digital claims transformation or STP (straight-through processing) initiatives
- Knowledge of regulatory compliance considerations in claims handling (state DOI requirements, fraud detection mandates)
- Experience in an Agile/SAFe delivery environment
Benefits
Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.
Some of our competitive benefits include
- Generous Paid Time Off (PTO) and all Federal Holidays off
- Comprehensive Health and Dental Insurance Coverage
- Retirement Savings Plan
- Pre-Tax Benefit Programs
- Wellness and Work-Life Support
- Professional Development
- Performance and Referral Bonuses
- Life and Disability Insurance