Job Description:
• Serve as the primary point of contact between VMG, Covetrus divisions, and VMG member practices.
• Coordinate and streamline communication across multiple Covetrus teams (e.g., PIMS, Compounding, rebates, analytics, marketing, vRXPro).
• Establish regular cadence meetings and structured escalation pathways to drive faster issue resolution.
• Maintain oversight of VMG–Covetrus programs, ensuring accuracy in: Rebate reporting and validation, Program eligibility and compliance requirements, Contract terms, amendments, and renewals.
• Identify gaps, inconsistencies, or risks and proactively recommend solutions.
• Facilitate timely access to VMG-relevant data (rebates, purchasing, utilization, participation, performance).
• Partner with analytics teams to improve reporting accuracy, consistency, and usability.
• Support VMG initiatives tied to dashboards, value reporting, and performance insights.
• Act as a trusted resource for VMG members regarding Covetrus programs, tools, and processes.
• Translate member feedback and pain points into actionable improvements.
• Ensure member-facing communications are clear, consistent, and aligned with VMG standards.
• Collaborate with VMG and Covetrus leadership on annual planning, joint business reviews, and growth initiatives.
• Identify opportunities to expand program adoption, utilization, and overall value.
• Support new program launches, pilots, and enhancements.
• Track commitments, timelines, and deliverables across Covetrus teams.
• Provide regular status updates to VMG and Covetrus stakeholders.
• Drive follow-through and continuous improvement.
Requirements:
• 7+ years in animal health, veterinary distribution, practice operations, or strategic partnerships.
• Strong understanding of veterinary purchasing, rebates, and Member association programs.
• Proven ability to manage cross-functional stakeholders and complex workflows.
• Highly organized, detail-oriented, and comfortable working with data.
• Excellent communicator with strong relationship building skills.
• Experience working with enterprise systems, reporting platforms, and analytics teams.
Benefits:
• 401k savings & company match
• Paid time off
• Paid holidays
• Maternity leave
• Parental leave
• Military leave
• Other leaves of absence
• Health, dental, and vision benefits
• Health savings accounts
• Flexible spending accounts
• Life & disability benefits
• Identity theft protection
• Pet insurance