Transforming the Future of Media with Disney Entertainment & ESPN Technology
At Disney Entertainment & ESPN Technology, we're redefining the way magical viewing experiences are created and delivered to audiences worldwide. As part of the Disney Entertainment & ESPN Technology team, you'll be at the forefront of evolving streaming and digital products, powering worldwide advertising and distribution, and delivering unmatched entertainment and sports content. We're seeking a highly skilled Senior Product Operations Manager to join our Data Platforms Product Team and help drive the success of Disney's direct-to-consumer streaming platforms, including ESPN+, Disney+, and Hulu.
About the Role
As a Senior Product Operations Manager, you'll play a critical role in enabling and scaling our product organization. You'll work closely with the VP, Data Platforms Product Management, and multiple product delivery teams to develop and release datasets and tools that enable analysis, activation, and governance of data for various business functions, including marketing, ad sales, consumer product development, personalization, experimentation, and data science.
Key Responsibilities
- Manage and optimize processes and tracking mechanisms to support data product development, ensuring seamless delivery and high-quality outputs.
- Configure and manage tools for product delivery, process management, roadmap management, resource allocation, and utilization tracking, driving efficiency and productivity.
- Partner with Data Product Managers to gather stakeholder requirements, develop documentation and presentations, and design mechanisms for collecting product usage statistics and stakeholder feedback.
- Support user acceptance testing and product requirement validation, ensuring that products meet business needs and are delivered on time.
- Enable and support stakeholders with product documentation, training, access management, and intake process, promoting adoption and utilization.
- Develop and distribute release notifications, updates, and other communications to stakeholders, keeping them informed and engaged.
- Partner with product managers on business readiness activities, including product planning, sequencing, testing, user education, rollout, iteration, and support.
- Fill gaps across roles and functions as needed, performing as an adaptive problem solver and championing a collaborative work environment.
Essential Qualifications
To succeed in this role, you'll need:
- A minimum of 5 years of experience in a product, operations, program management, or similar role, with a focus on technical product development.
- A Bachelor's degree in a relevant field, such as business, technology, or a related discipline.
- Experience supporting highly complex projects across multiple functions and teams, with a strong understanding of data technology and product and program management in software development.
- Highly analytical and collaborative qualities, with strong technical, strategic, and problem-solving skills.
- The ability to balance competing priorities and make informed decisions in ambiguous situations, with a strong sense of adaptability and resilience.
- Excellent written communication skills, with experience creating documents and presentations for executive audiences.
- Knowledge of Agile/SDLC project management methodologies and experience presenting to and working with senior executive leaders.
Preferred Qualifications
To take your application to the next level, you'll ideally have:
- An MBA or advanced degree, demonstrating a high level of business acumen and strategic thinking.
- Demonstrated experience in a data engineering or similar product delivery group, with a deep understanding of data technology and its applications.
- Strong experience with collaboration and project management tools, such as Jira, Airtable, Confluence, Productboard, and others.
- Proficiency in presentation software, including PowerPoint, Keynote, Google Slides, and others.
What We Offer
As a Disney Entertainment & ESPN Technology team member, you'll enjoy a competitive salary, bonus, and/or long-term incentive units, as well as a comprehensive benefits package, including medical, financial, and other benefits. Our compensation range for this role is:
- $124,000 to $166,200 per year in Los Angeles, CA.
- $129,900 to $174,100 per year in New York, NY & Seattle, WA.
- $135,800 to $182,000 per year in San Francisco, CA.
The base pay offered will take into account internal equity and may vary depending on your geographic region, job-related knowledge, skills, and experience.
Our Culture and Work Environment
At Disney Entertainment & ESPN Technology, we pride ourselves on a culture that fosters innovation, collaboration, and continuous learning. As a remote team member, you'll be part of a dynamic and fast-paced environment that values transparency, autonomy, and creativity. You'll have the opportunity to work with talented professionals across the organization, driving business success and delivering exceptional experiences for our audiences.
Career Growth and Development
As a Senior Product Operations Manager, you'll have the opportunity to grow and develop your skills in a rapidly evolving industry. You'll be exposed to leadership across the organization, and you'll have the chance to take on new challenges and responsibilities as you progress in your career. Our team is committed to helping you achieve your professional goals and supporting your ongoing learning and development.
Join Our Team
If you're a motivated and experienced professional looking to make a meaningful impact in the media and entertainment industry, we encourage you to apply for this exciting opportunity. As a Senior Product Operations Manager, you'll play a critical role in driving the success of Disney's direct-to-consumer streaming platforms and contributing to the future of media. Apply now and let's discuss how you can become a vital part of our success story.
Apply Now