Training consultant

Task & deliverables : - This is a cross-functional service, and the holder will partner with the stakeholders – internal training vendor, service delivery network. communication teams, admin community, project sponsors and topic owners & experts to ensure optimal change management & adoption/ training plans are designed, planned, communicated, implemented, and adhered to maximize adoption and learning. - Analyses customer and project requirements and needs to design and develop effective training courses and materials. Interprets technical information and translates it into practical language for training and instruction. - Must demonstrate thorough technical and subject matter knowledge and experience through subject matter interviews, course audits, co-teach events and classroom instructor training - Ability to work cross-functionally with other groups to design, develop, revise and evaluate training materials, including MS Office 365 tools end user training, new hire onboarding etc. delivered online and in class. - Teach courses from beginning level to advance. - Create instructional materials (presentations, course outlines, instructor guides, handouts, hands-on exercises, and training aids). - Create instructional videos (short tutorials, recorded training packages etc.) - Builds, tests, and maintains the training environment(s). - Modify/update the training library of resources (videos, guides) to ensure latest knowledge. - Provide a monthly status update, covering training activities, highlighting the status of training program - Analyzes new functionality and training in new releases to determine the training needs. Acquire and maintains current knowledge and competency and associated workflows. - Follow and maintain details on new Office 365 features - Assist in class scheduling and program management, as well as in the development of large-scale training programs. - Participate on cross-functional project teams to represent training and development and - Partners with EUX Training team members as needed in the planning and delivery of training across the enterprise. - Coordinating with the development team for Training need analysis. - Collaborate, liaise and follow processes of the central IT Training team - Demonstrates fundamental skill in utilization of learning management system to track course completion, competency, etc. - Engage with the end user’s community via enterprise-wide forums like Yammer Requirements - Minimum of 4 years of experience in training, learning & development, instructional design, or a related field. - Proven experience in designing and delivering end-user training programs (both virtual and in-person). - Strong ability to translate technical concepts into clear, user-friendly learning content. - Experience working in cross-functional environments, collaborating with stakeholders such as IT, communications, project teams, and external vendors. - Solid knowledge of Microsoft Office 365 tools and experience delivering related training is highly desirable. - Demonstrated expertise in instructional design methodologies, including creation of training materials such as presentations, guides, videos, and hands-on exercises. - Experience with Learning Management Systems (LMS) to track training activities, completion, and performance. - Ability to analyze training needs, assess new system functionalities, and adapt learning programs accordingly. - Strong facilitation and presentation skills, with the ability to train audiences from beginner to advanced levels. - Experience supporting change management and user adoption initiatives within large-scale or enterprise environments. - Familiarity with digital learning tools, content creation platforms, and video production for training purposes. - Strong organizational skills with the ability to manage multiple projects, timelines, and stakeholders simultaneously. - Excellent communication and interpersonal skills, with the ability to engage and influence diverse audiences. - Proactive, self-driven, and committed to continuous learning and staying up to date with new technologies and tools.  - Candidates must declare criminal record extract not older than three months Benefits - Broad range of activities, tasks, and projects - Flexible working conditions - Vouchers (B-day voucher, wedding, and new born surprise) - Fishing for Friends program – our referral program - Refreshments in the D-ploy office - Further development and professional advancement - Friendly and international working environment - Company-sponsored events - Competitive salary and various benefit Is IT in your DNA?