Feed My Starving Children is dedicated to providing meals for children in need, and they are seeking a Traveling Program Supervisor to oversee MobilePack™ events. This role involves supervising logistics, leading a team, and ensuring a positive volunteer experience during food packing events.
Responsibilities
- Supervise local and out-of-state MobilePack™ events
- Complete pre- and post- event logistics and administrative tasks
- Lead a team of FMSC staff on events
- Supervise Feed My Starving Children (FMSC) food packing processes
- Facilitate volunteer experiences through hospitality and authentic connections, ask for donations, uphold safety and compliance, and perform general labor and warehousing tasks
- Travel to and from MobilePack™ events, encompassing both air travel, rental and/or personal vehicle usage
- Supervise and execute events: coordinate on-site logistics, manage food production, and cultivate cooperative relationships with event hosts before, during and after events
- Lead and provide work direction to Volunteer Program Facilitators
- Assist with training peers
- Perform all aspects of Volunteer Program Facilitator duties at events as necessary, including:
- Orchestrate packing sessions. Anticipate needs, think ahead, troubleshoot problems and be flexible with the unpredictability of a volunteer workforce
- Create an impactful and dynamic volunteer experience. Tell volunteers about our mission and invite them to volunteer again. Provide exceptional hospitality. Warmly greet volunteers, create a great first impression, answer questions, authentically thank them and express how important their contribution is to FMSC
- Give large group presentations that include food impact stories and information about FMSC
- Ask volunteers to donate. Share how volunteers can invest in feeding kids with their time, finances and prayers
- Clean, label inventory, palletize boxes, and set up/ tear down supplies
- Direct volunteers on how to safely pack food and handle supplies
- Monitor the time, manage transitions, flex with changing production needs and track production
- Lead a Christian prayer over packaged food and invite volunteers to join
- Conduct transactions on a cash register
- Confirm and finalize pre-event details: introductory meetings, paperwork, travel plans, logistics, etc
- Finalize post-event tasks: record food production, reconcile expenses and merchandise sales, provide feedback, etc
- Operate powered industrial forklift and pallet jack to organize, load and unload inventory (training provided)
- Uphold food safety, food quality, volunteer safety and personnel safety policies and procedures. Ensure compliance
- Perform other duties as assigned
Skills
- Passionate about FMSC's Christian mission and living it out in the workplace
- Must be 21 years of age or older
- Must have a valid driver's license and proof of the minimum insurance coverage as required by law
- Minimum of associate's degree and 1 year of leadership experience
- Strong leadership skills; able to be assertive, coordinate, delegate and positively motivate a team
- Able to exert yourself physically for a 8+ hour shift
- Able to walk and stand nearly continually
- Able to crouch, push, pull, lift 30-50 lbs. repeatedly, bend, twist, and use hand tools like utility knives
- Able to climb in and out of a trailer
- Thrives in a team setting
- Comfortable independently navigating through travel logistics (airports, rental cars, etc.)
- Enthusiastic, assertive and confident when sharing information with groups and individuals
- Focused on hospitality: recognize and meet volunteer needs
- Able to identify and solve problems
- Responsible and able to use good judgment and discretion
- Excellent organizational skills with a high degree of attention to detail, accuracy and follow-up
- Proficient with Microsoft Office and database systems
- Respect and value FMSC's volunteers and supporters, varying in beliefs, backgrounds and abilities
- Able to tolerate consistent exposure to soy (an allergen)
- Supervisory experience preferred
Benefits
- Health insurance
- 401(k) with employer match
- PTO
- FSA
- Dental
- Vision
Company Overview
Feed My Starving Children is a non-profit Christian organization committed to feeding God's children hungry in body and spirit. It was founded in 1987, and is headquartered in Brooklyn Park, Minnesota, USA, with a workforce of 201-500 employees. Its website is http://www.fmsc.org/.
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