Wells Fargo is seeking a Securities Operations Associate/Client Reporting Associate to join our Client Reporting team. This role is responsible for executing and auditing client communications, including statements, trade confirmations, prospectus mailings, and ad hoc client correspondence.
Responsibilities
- Perform quality control and audit reviews of client statements, trade confirmations, and prospectus mailings to ensure regulatory and procedural compliance
- Coordinate and execute ad hoc mailings, including Quick Turn Letters (QTLs), fiscal summaries, and 401(b) letters, in partnership with business owners and third-party vendors
- Monitor and reconcile prospectus activity, including suppression logic, unfulfilled obligations, and file transmissions to/from Broadridge
- Maintain documentation and records for all mailings in accordance with supervisory procedures and audit requirements
- Support process improvement initiatives and contribute to the development and maintenance of standard operating procedures (SOPs)
- Collaborate with internal stakeholders (e.g., Compliance, Legal, Technology) to ensure timely and accurate delivery of client communications
- Participate in internal audits and provide documentation and responses as needed
- Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
- Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact
- Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
- Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
- Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
- Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation
- Resolve low complexity escalated issues within the scope of responsibility in Security Operations
- Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
- Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
- Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies
Skills
- 6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 6+ months of experience in client reporting operations or related functions (e.g., statement processing, regulatory mailings)
- Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Excel, Word, and Outlook; experience with workflow tools and document repositories
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Company Overview
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services. It was founded in 1852, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http://www.wellsfargo.com.
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