Join the team at apna, India’s largest professional networking and jobs platform, as a Customer Support Manager and be part of a mission to connect people to opportunities and bridge the skill and employment gap. With a strong foundation since 2019 and over 250 million members, apna is on a trajectory to enable livelihoods for billions in India.
apna, operating under the umbrella of Workwarp, is a pioneering force in the professional networking and job search landscape in India. With a robust platform that facilitates digital professional identities, hyperlocal job matching, network growth, and skill development, apna has become a go-to destination for both job seekers and employers. Having secured over $190 million in funding from prestigious investors like Insight Partners, Tiger Global, and Sequoia Capital, apna is poised for continued growth and innovation.
We are seeking a highly motivated and detail-oriented Customer Support Manager to lead our customer service efforts across various communication channels, including calls, emails, and chats. The ideal candidate will have a proven background in managing customer support operations, excellent communication skills in English and Hindi, and the ability to work effectively in a remote, blended environment.
As a Customer Support Manager at apna, you will have the opportunity to grow within a dynamic and rapidly expanding organization. You will be part of a team that is shaping the future of professional networking and job searching in India. With a strong focus on innovation and customer satisfaction, apna offers a stimulating environment where you can develop your skills, take on new challenges, and advance your career.
apna values a culture of collaboration, innovation, and customer-centricity. As a remote team member, you will be part of a flexible and supportive work environment that encourages professional growth and well-being. With a 5-day working rotational shift schedule, you will have the opportunity to work with a diverse team and contribute to a mission that makes a real difference in people's lives.
We offer a competitive salary and a comprehensive benefits package that reflects our commitment to attracting and retaining top talent. As a valued member of our team, you will enjoy a range of perks and benefits designed to support your well-being and career development.
If you are a motivated and customer-focused professional looking for a challenging and rewarding role, we encourage you to apply now. Join apna as a Customer Support Manager and be part of a team that is revolutionizing the professional networking landscape in India. With your skills, experience, and passion for customer service, you can make a real difference and unlock new career opportunities.
Don't miss this chance to be part of a dynamic team and contribute to a mission that is enabling livelihoods for billions in India. Apply today and take the first step towards a fulfilling and successful career with apna.
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