About Cantey Tech Consulting – A Leader in Tailored IT Solutions
Founded in the heart of Charleston, South Carolina, Cantey Tech Consulting has spent more than a decade perfecting the art of delivering personalized, high‑impact technology services to a diverse portfolio of clients that includes law firms, schools, medical practices, and large‑scale corporate enterprises. Our reputation is built on a relentless focus on customer service, a deep technical expertise across Microsoft, Cisco, and cloud platforms, and a culture that celebrates curiosity, collaboration, and continuous improvement. Recognized as one of South Carolina’s Best Places to Work in 2021 and consistently featured on the Inc. 5000 Fastest‑Growing Companies list for nine consecutive years, Cantey is more than a workplace—it is a community of innovators who turn complex IT challenges into strategic opportunities for our clients.
Why This Hybrid Systems Engineer Role Stands Out
We are seeking a seasoned Systems Engineer who thrives in fast‑paced environments and enjoys the blend of on‑site interaction (approximately 80% of the time) and remote problem‑solving (the remaining 20%). This is an immediate‑start position with a competitive salary, flexible hybrid work options, and the chance to make a tangible impact on the technology backbone of organizations that depend on us for reliability, security, and performance. If you love troubleshooting, designing robust infrastructure, and mentoring junior staff while maintaining a healthy work‑life balance, this role is tailor‑made for you.
Key Responsibilities – What You’ll Do Every Day
- Design, deploy, and maintain Microsoft server environments, including Windows Server 2012/2016/2019/2022, Active Directory, and Group Policy objects.
- Configure, manage, and troubleshoot Remote Desktop Services (RDS) and Virtual Desktop Infrastructure (VDI) solutions, ensuring high availability and optimal user experience.
- Administer Microsoft 365 (Office 365) tenant services, including Exchange Online, SharePoint, Teams, and security compliance features.
- Implement and sustain Cisco and Cisco Meraki networking solutions—switches, routers, VPN concentrators, and wireless access points—tailored to each client’s architecture.
- Deploy, monitor, and fine‑tune firewalls and security appliances, integrating antivirus, antispyware, and antispam tools to uphold industry‑standard protection.
- Manage backup and disaster‑recovery solutions, ensuring data integrity and rapid restoration capabilities for critical business information.
- Utilize ticketing platforms (e.g., ServiceNow, ConnectWise) to log, prioritize, and resolve client issues while maintaining accurate documentation and billable time records.
- Participate in a rotating on‑call schedule, providing after‑hours support on a weekly basis every quarter to guarantee uninterrupted client service.
- Collaborate with cross‑functional teams—including project managers, sales engineers, and junior technicians—to deliver integrated solutions that meet both technical specifications and business objectives.
- Conduct proactive system health checks, performance tuning, and capacity planning to anticipate future growth and prevent service interruptions.
- Mentor and train junior staff on best practices, troubleshooting methodologies, and emerging technologies to foster a knowledge‑rich environment.
- Maintain a strong focus on customer communication, translating technical concepts into clear, actionable language for non‑technical stakeholders.
Essential Qualifications & Experience – What We Require
- Minimum 5 years of hands‑on experience with Microsoft network and server technologies, including AD, DNS, DHCP, and Group Policy.
- Proven expertise in Windows Server versions 2012, 2016, 2019, and 2022, with a strong emphasis on security hardening and patch management.
- Solid background in Remote Desktop Services (RDS) or VDI deployment, configuration, and policy enforcement.
- Demonstrated proficiency with Microsoft 365 (Office 365) administration, licensing, and migration.
- Practical experience configuring, troubleshooting, and maintaining Cisco or Cisco Meraki switches, routers, and VPN solutions.
- Experience with firewall administration, antivirus/antispyware deployment, and email security (spam/ phishing protection).
- Strong TCP/IP knowledge, including DNS, DHCP, VPN, and subnetting concepts.
- Familiarity with backup technologies (e.g., Veeam, Acronis) and an ability to design resilient data protection strategies.
- Comfort working with ticketing or case‑management systems, documenting issues thoroughly, and tracking billable hours accurately.
- Exceptional verbal and written communication skills—able to convey technical information clearly to both technical and non‑technical audiences.
- Ability to thrive under pressure, prioritize multiple tasks, and maintain composure during high‑stress incidents.
- Minimum associate degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
Preferred Certifications & Additional Skills – The Extras That Set You Apart
- Industry certifications such as Network+, Security+, MCSE, CCNA, or equivalent.
- Experience with virtualization platforms—VMware vSphere or Microsoft Hyper‑V—including creation, migration, and resource optimization.
- Background in Managed Services Provider (MSP) environments, understanding of service‑level agreements (SLAs) and client‑focused delivery models.
- Knowledge of scripting languages (PowerShell, Bash) to automate routine tasks and improve operational efficiency.
- Familiarity with cloud platforms (Azure, AWS) and hybrid cloud integrations.
- Demonstrated ability to lead small‑to‑medium projects from inception through completion, delivering on time and within budget.
Core Competencies & Personal Attributes – How You’ll Succeed
- Customer‑Centric Mindset: A genuine passion for delivering outstanding service and building lasting client relationships.
- Analytical Thinking: Ability to dissect complex problems, identify root causes, and devise practical solutions swiftly.
- Detail‑Oriented Documentation: Commitment to thorough record‑keeping, ensuring knowledge transfer and accurate billing.
- Team Collaboration: Enjoys working in multidisciplinary teams, sharing knowledge, and contributing to collective success.
- Adaptability: Comfortable navigating shifting priorities, emerging technologies, and evolving client needs.
- Positive Attitude & Humor: Brings energy, fun, and a sense of humor to the workplace—qualities that make high‑pressure environments more enjoyable.
- Physical Readiness: Ability to sit for extended periods, lift up to 60 lb when necessary, and perform occasional on‑site hardware installation (cabling, rack mounting, etc.).
- Self‑Reliance: Must provide personal transportation and a reliable smartphone for on‑the‑go communication.
Benefits, Compensation & Perks – What We Offer You
At Cantey Tech Consulting, we recognize that a competitive salary is just the beginning. Our comprehensive rewards package is designed to support your financial health, personal development, and overall well‑being:
- Competitive Salary: Market‑aligned base pay with performance‑based incentives.
- 401(k) Plan with Company Match: Secure your retirement with a robust matching contribution.
- Tuition Reimbursement: Invest in your education—up to a set annual amount for approved courses and certifications.
- Health, Dental, and Vision Insurance: Comprehensive coverage for you and eligible dependents.
- Paid Time Off (PTO) and Holiday Schedule: Generous vacation days, sick leave, and paid holidays to maintain work‑life harmony.
- Flexible Hybrid Work Model: Blend on‑site client engagement with remote productivity, tailored to project demands.
- Professional Development: Access to internal training, industry conferences, and certification exam vouchers.
- Employee Assistance Program (EAP): Confidential counseling and support services.
- Company Events & Team Building: Regular socials, volunteer outings, and celebrations that reinforce our inclusive culture.
Career Growth & Learning – Your Path to Advancement
We view every team member as a long‑term investment. Cantey offers a clear career progression framework that allows you to evolve from a hands‑on engineer to roles such as Senior Systems Architect, Service Delivery Manager, or even Executive Leadership positions. Through mentorship programs, cross‑training opportunities, and a culture that rewards initiative, you will have the tools and support to achieve your professional aspirations while expanding your technical repertoire.
Work Environment & Culture – Where Passion Meets Performance
Our Charleston office is a vibrant, collaborative space that encourages open dialogue, knowledge sharing, and creativity. While we operate with the urgency that our clients expect, we also champion a respectful, inclusive atmosphere where individuals feel valued and empowered. Whether you’re troubleshooting a critical outage or brainstorming a next‑generation solution, you’ll find teammates who are eager to lend a hand, celebrate wins together, and keep the mood light with a dash of humor.
Application Process & Next Steps – Ready to Join the Team?
If you are excited by the prospect of shaping the IT landscape for diverse organizations, enjoy a blend of on‑site and remote work, and thrive in a fast‑moving, client‑focused environment, we want to hear from you. To apply, click the link below, submit your resume, and include a brief cover letter highlighting how your experience aligns with the responsibilities and qualifications outlined above. Our recruiting team reviews applications on a rolling basis, and qualified candidates will be contacted promptly for a virtual interview.
Take the next step in your career—apply today and become a pivotal part of Cantey Tech Consulting’s award‑winning team.
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