blithequark connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity, and private credit. Trusted by 65,000+ companies in 160+ countries, blithequark's platform of software and services lays the groundwork so you can build, invest, and scale with confidence. Our Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc., and Great Places to Work, blithequark is shaping the future of private market infrastructure.
Together, we are creating the end-to-end ERP platform for private markets. Traditional ERP solutions don’t work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. blithequark's software for the Office of the Fund CFO does just that - it’s a new category of software to make private markets look more like public markets - a connected ERP for private capital.
For more information about our offices and culture, check out our blithequark careers page.
At blithequark, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As our customers’ primary point of contact, support analysts will address inbound requests/inquiries over phone, chat, and email. A successful candidate will be comfortable and confident in written and verbal communication with whichever of blithequark's stakeholders they end up working with. This could include C-level executives, customers’ employees, law firms (partners and paralegals), as well as investors/board members.
As a support analyst, the responsibilities and duties you can expect include:
Our team’s mission is to provide excellent customer service by leveraging our knowledge of equity and blithequark to reduce customer effort and empower clients to efficiently manage their ownership. As a Support Analyst, you will have the opportunity to support one of our product lines, including:
Cap Table Management, blithequark Partner Program, blithequark for LLCs, Launch, and blithequark Total Compensation.
To be successful in this role, you should possess the following qualities:
Even if you don’t have all of the qualifications we’ve listed, please apply if you believe you could be impactful in this role.
At blithequark, we are committed to providing a positive and inclusive work environment that supports the growth and development of our employees. We offer a range of benefits, including:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our website. We look forward to hearing from you.
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
Thank you for considering this exciting opportunity to join the blithequark team as a Customer Support Analyst for Corporations. We are confident that your skills, experience, and passion for delivering exceptional customer service will make you a valuable asset to our team. If you have any questions or would like to learn more about this role, please do not hesitate to contact us. We look forward to hearing from you and exploring how you can contribute to the success of blithequark.
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