Introduction to blithequark and the Industry
blithequark is a leading force in its industry, dedicated to delivering exceptional customer experiences and driving business growth through innovative solutions. As a key player in the market, blithequark recognizes the importance of timely and accurate data entry, quote generation, and customer success team support. With a strong focus on leveraging technology, such as Salesforce, to streamline processes and enhance customer interactions, blithequark is now seeking a skilled Data Entry Salesforce CPQ Specialist to join its team on a 3–6 month contract basis.
Job Overview
In this critical role, you will be responsible for supporting blithequark's Customer Success team during a high-stakes renewal cycle. Your primary objective will be to work through a large volume of renewals, generating quotes quickly and accurately using Salesforce CPQ. This is an ideal opportunity for a detail-oriented and organized individual with experience in data entry, operations, sales support, or customer success to make a significant impact.
Key Responsibilities
- Work from a Smartsheet list of thousands of renewal customers to identify and prioritize quote generation tasks.
- Generate and align quotes within Salesforce based on predefined renewal terms, ensuring accuracy and adherence to company standards.
- Submit quotes for internal approvals when necessary, coordinating with the Customer Success team to ensure seamless delivery.
- Interface with internal stakeholders to resolve any issues or questions related to quote generation and customer renewals.
- Aim to generate 12–15 quotes per day, demonstrating your ability to work efficiently in a fast-paced, data-heavy environment.
What You Won't Be Doing
- No hands-on Salesforce configuration will be required, as this role focuses on data entry and quote generation using existing systems.
- You will not be responsible for customer communication or technical troubleshooting, allowing you to concentrate on your core tasks.
Ideal Candidate Background
To excel in this position, you should have:
- 1–3 years of experience in data entry, operations, sales support, or customer success, with a strong understanding of the importance of accuracy and attention to detail.
- Familiarity with Salesforce, particularly Sales Cloud or CPQ, which is highly preferred. Experience with other CRM systems may also be considered.
- Previous experience preparing quotes, contracts, or renewal documentation, with the ability to navigate complex spreadsheets and large data sets.
- A strong work ethic, with the ability to work independently and as part of a team, and a willingness to adapt to changing priorities in a fast-paced environment.
- Must be able to work Eastern Standard Time (EST) or Central Standard Time (CST) to ensure alignment with blithequark's operational hours.
Bonus Points
While not required, the following experiences will be viewed favorably:
- Prior experience generating quotes in Salesforce CPQ, demonstrating your ability to work efficiently with the platform.
- Experience supporting high-volume renewal or deal processes, showcasing your capacity to handle large datasets and tight deadlines.
Skills and Competencies
To succeed in this role, you will need to possess:
- Strong attention to detail, with the ability to accurately generate quotes and manage data in a fast-paced environment.
- Excellent organizational skills, allowing you to prioritize tasks, manage your time effectively, and meet productivity targets.
- Proficiency in Salesforce CPQ, with the ability to quickly learn and adapt to blithequark's specific configuration and processes.
- Strong analytical skills, enabling you to navigate complex spreadsheets, identify trends, and make informed decisions.
- Effective communication skills, with the ability to collaborate with internal stakeholders, provide updates, and resolve issues in a professional and courteous manner.
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to the growth and development of our team members. As a Data Entry Salesforce CPQ Specialist, you will have the opportunity to:
- Develop your skills in Salesforce CPQ and other technologies, enhancing your marketability and career prospects.
- Gain experience in a fast-paced, dynamic environment, with exposure to high-volume renewal processes and customer success team collaboration.
- Build a strong network of professionals, both within blithequark and across the industry, providing a foundation for future career advancement.
Work Environment and Company Culture
blithequark is dedicated to creating a positive, inclusive work environment that fosters collaboration, creativity, and growth. As a remote team member, you will be an integral part of our virtual community, with opportunities to engage with colleagues, participate in team-building activities, and contribute to our company culture.
Compensation, Perks, and Benefits
blithequark offers a competitive compensation package, including a hourly rate commensurate with your experience and qualifications. Additionally, you will have access to a range of perks and benefits, such as:
- Flexible working hours, allowing you to balance your work and personal life.
- Opportunities for professional development, including training, mentorship, and education assistance.
- Access to cutting-edge technologies, enabling you to stay up-to-date with the latest industry trends and tools.
Conclusion
If you are a motivated, detail-oriented individual with experience in data entry, operations, sales support, or customer success, we encourage you to apply for this exciting opportunity to join blithequark as a Data Entry Salesforce CPQ Specialist. With a strong focus on teamwork, innovation, and customer satisfaction, blithequark is the ideal place to grow your career and make a meaningful impact. Don't miss this chance to be part of a dynamic team and contribute to our continued success – apply today!
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