Join the Team: Lead Data Operations Analyst at Wells Fargo
Wells Fargo, a leading financial services company, is seeking an accomplished technical asset to join its Client Information Items Group as a Lead Data Operations Analyst. This is a unique opportunity to work with various technology teams to investigate platform and data quality issues and remediate them before they impact products and services. As a Lead Data Operations Analyst, you will play a critical role in leading production support activities, identifying and resolving complex technical issues, and driving continuous improvement.
About Wells Fargo and the Industry
Wells Fargo is a renowned financial services company that provides a wide range of financial products and services to individuals, businesses, and institutions. With a strong commitment to innovation and customer satisfaction, Wells Fargo is a leader in the financial industry. The Client Information Items Group is responsible for managing and analyzing large datasets to support business decisions and drive growth.
Job Summary
As a Lead Data Operations Analyst, you will be responsible for leading production support activities for a group of data analytics products used to support internal bank operations. You will work closely with various technology teams to investigate platform and data quality issues and remediate them before they impact products and services. Additionally, you will lead research and create reports related to ongoing production moves and present findings to internal stakeholders.
Key Responsibilities:
- Lead production support activities for a group of data analytics products used to support internal bank operations.
- Act as a key member in identifying and resolving production incidents affecting the client data analytics platform.
- Analyze complex technical issues within a big data environment that require in-depth assessment.
- Lead research and create reports related to ongoing production moves and present findings to internal stakeholders.
- Lead the development of new project cycles and platform enhancements.
- Serve as the contact with the internal team and ensure communication and reporting of delivery from the offshore team.
- Champion continuous improvement, including devising new strategies and new opportunities.
- Contribute to the establishment of performance standards for the team and ensure operations achieve or exceed performance metrics.
- Direct the daily Risk and Control stream of operations, focusing on processes, procedures, and work standards to ensure successful outcomes.
- Lead teams to meet deadlines and drive new initiatives.
- Review, endorse, and implement recommended changes to plans.
- Collaborate and communicate with employees to resolve issues and accomplish technology mandates.
- Act as a mentor to peers.
Requirements and Qualifications
Essential Qualifications:
- Bachelor's degree in a related field.
- 3+ years of investigation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Preferred Qualifications:
- 3+ years of experience supporting large data environments.
- 3+ years of experience delivering ETL, data warehousing, and data analytics capabilities on large data architectures, such as Hadoop.
- 2+ years of experience using a combination of the following tools: HIVE, Panda, Autosys, Grafana, Splunk.
- Past experience supporting Kafka and MongoDB.
Skills and Competencies
To succeed in this role, you will need:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong leadership and team management skills.
- Experience with big data technologies and data analytics tools.
- Strong attention to detail and ability to ensure data quality.
Career Growth Opportunities and Learning Benefits
Wells Fargo is committed to the growth and development of its employees. As a Lead Data Operations Analyst, you will have opportunities to:
- Develop new skills and expertise in big data technologies and data analytics.
- Take on new challenges and responsibilities.
- Collaborate with cross-functional teams and build relationships with stakeholders.
- Contribute to the development of new products and services.
- Participate in training and development programs.
Work Environment and Company Culture
Wells Fargo is a dynamic and inclusive work environment that values diversity and inclusion. As a Lead Data Operations Analyst, you will be part of a team that is passionate about delivering exceptional results and making a positive impact. Our company culture is built on:
- Integrity and trust.
- Customer focus.
- Teamwork and collaboration.
- Innovation and creativity.
- Continuous learning and development.
Compensation, Perks, and Benefits
Wells Fargo offers a comprehensive compensation package that includes:
- Competitive salary: $27/hour.
- Benefits package, including health, dental, and vision insurance.
- Retirement savings plan.
- Paid time off and holidays.
- Opportunities for career growth and development.
Conclusion
If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity as a Lead Data Operations Analyst at Wells Fargo. With a competitive salary, comprehensive benefits package, and opportunities for career growth and development, this is a chance to take your career to the next level. Apply now and join our team!
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