Welcome to National Assemblers, Inc.
National Assemblers, Inc. is a family-owned company that has been at the forefront of providing top-notch assembly services to the world's largest brands, including Amazon, Walmart, Lowes, Leggett and Platt, and many more. As the #1 assembly company in the nation, we take pride in our commitment to building a strong team of hard workers, problem solvers, and forward thinkers. Our mission is to deliver exceptional quality and customer satisfaction, and we are now seeking an experienced In-Home Installation Technician to join our expanding organization.
Job Overview
As an In-Home Installation Technician, you will play a vital role in delivering our services to customers in their homes. Your primary responsibility will be to assemble and install products according to our specifications, ensuring that our customers receive the highest level of quality and service. If you are a skilled professional with a background in carpentry, installation, or in-home services, and you are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
In-Home Installation Technician Duties
- Receive customer orders and complete installation or assembly jobs in customers' homes on a daily basis
- Communicate with customers to confirm all appointments and ensure that their needs are met
- Confirm work orders to ensure that you are assembling/repairing the correct product
- Assemble products to National Assembler's specifications, ensuring that they meet our high standards of quality
- Build strong rapport with customers and ensure 100% satisfaction by delivering good customer service and quality of product
- Leave customers' homes neat and clean, free of all trash and debris
- Complete follow-up notes in our system after job completion, ensuring that all necessary documentation is up to date
Skills and Qualifications
To be successful in this role, you will need to possess the following skills and qualifications:
- Problem-solving skills: the ability to identify challenges and proactively seek and recommend creative solutions
- Skilled professional: a background in carpentry, installation, or in-home services, with a strong understanding of assembly and installation techniques
- Reliable individual: a proven attendance record, self-motivated, and able to adhere to schedules and meet tight deadlines
- Excellent communication skills: the ability to communicate effectively with all types of customers, including those with difficult or complex needs
Essential Requirements
In addition to the skills and qualifications listed above, you will need to meet the following essential requirements:
- Be able to lift 40 pounds, as you will be required to handle and assemble products
- Have your own reliable transportation for local and out-of-town travel, as you will be required to visit customers' homes
- Have a valid Driver's License and auto insurance, as you will be driving to customers' homes
- Be willing to travel regularly, with most jobs landing within a 75-mile radius of your home
- Adhere to all job requirements and safety guidelines, ensuring that you and our customers are safe at all times
Preferred Qualifications
While not essential, the following qualifications are preferred:
- Previous experience in a similar role, such as furniture assembly or installation
- A strong understanding of customer service principles and practices
- Ability to work independently and as part of a team
- Flexibility with scheduling, including the ability to work occasional weekends and evenings
What We Offer
In return for your hard work and dedication, we offer a competitive compensation package, including:
- Up to $35/hr., depending on experience and performance
- Mileage reimbursement, to help you cover the costs of traveling to customers' homes
- Overtime pay, for those times when you need to work extra hours to meet our customers' needs
Benefits
In addition to our competitive compensation package, we also offer a range of benefits, including:
- Health insurance, to help you and your family stay healthy and well
- Dental insurance, to help you maintain good oral health
- Vision insurance, to help you see the world clearly
- Paid time off, to give you the opportunity to rest and recharge
- 401K, to help you plan for your future and retirement
Work Environment and Culture
At National Assemblers, Inc., we are proud of our positive and supportive work environment. We believe in fostering a culture of teamwork, respect, and open communication, and we are committed to helping our employees grow and develop in their careers. As an In-Home Installation Technician, you will be part of a dynamic team that is dedicated to delivering exceptional customer service and quality products.
Career Growth Opportunities
We are committed to helping our employees grow and develop in their careers, and we offer a range of training and development opportunities to help you achieve your goals. As an In-Home Installation Technician, you will have the opportunity to develop your skills and knowledge, and to progress to more senior roles within the company.
Conclusion
If you are a skilled and motivated individual who is passionate about delivering exceptional customer service and quality products, we encourage you to apply for this exciting opportunity. As an In-Home Installation Technician with National Assemblers, Inc., you will be part of a dynamic team that is dedicated to building a strong and successful company. Don't miss out on this opportunity to join our team and build your future with us. Apply today!
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