Welcome to CVS Health: Where Heart Meets Healthcare
At CVS Health, we are driven by a singular purpose: to bring our heart to every moment of your health. This purpose is the foundation of our commitment to delivering enhanced, human-centric healthcare in a rapidly changing world. Our brand, with heart at its center, sends a personal message that how we deliver our services is just as important as what we deliver. We are looking for talented and compassionate individuals to join our team as a Pharmacy Technician, working remotely from Idaho, to help us achieve our mission of making healthcare more personal, convenient, and affordable.
Our Culture: Empowering Hearts at Work
Our Heart At Work Behaviors support our purpose and empower every colleague to feel valued and recognized for the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions. We believe in fostering an environment where everyone can thrive, grow, and make a meaningful difference in the lives of our patients and customers. As a Pharmacy Technician at CVS Health, you will be an integral part of our team, working together to provide exceptional patient care and customer service.
Job Summary: Pharmacy Technician - Remote Work Opportunity in Idaho
We have an exciting opportunity for a Pharmacy Technician to join our Specialty Mail Order Pharmacy team in Boise, ID. As a Pharmacy Technician, you will play a critical role in assisting with the accurate reading, interpretation, and entry of prescriptions into our computer system, including calculating doses, assigning directions, and accepting proper insurance payments in a timely manner. You will also be responsible for contacting doctor's offices and insurance companies to ensure the accuracy of our patients' specialty medication orders. Additionally, you will answer patient calls to coordinate and process new patient medication orders and reorders, which includes verifying and re-verifying benefits.
Key Responsibilities:
- Accurately read, interpret, and enter prescriptions into the computer system, including calculating doses and assigning directions
- Contact doctor's offices and insurance companies to ensure the accuracy of patients' specialty medication orders
- Answer patient calls to coordinate and process new patient medication orders and reorders, including verifying and re-verifying benefits
- Provide exceptional customer service and patient care, demonstrating compassionate and genuine care for patients and customers
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Maintain accurate and detailed records, ensuring compliance with regulatory requirements and company policies
Qualifications: Essential and Preferred
To be successful in this role, you will need to possess the following essential qualifications:
- Active Valid Idaho Pharmacy Technician License (or proof of application prior to starting)
- National Pharmacy Technician Certification required within 1 year of hire
- Six months of experience working in a pharmacy
- Six months of work experience with Windows-Based applications, including Microsoft Office, internet navigation, and email applications
- Six months of computer keyboarding skills and aptitude
- Verifiable High School diploma or equivalent
Preferred qualifications include:
- Six months of work experience as a pharmacy technician
- Three months of experience handling and resolving customer needs over the phone
- Healthcare work experience and familiarity with benefits, insurance, and prescriptions
- Medical Billing, Coding, and other Medical assisting roles
- Customer service experience in an office environment
- Six months of professional work experience involving inbound and/or outbound phone customer service
- Strong customer service skills
- Excellent communication skills
- Strong knowledge of computer programs
- Excellent data entry skills
Skills and Competencies: Success in This Role
To excel as a Pharmacy Technician at CVS Health, you will need to possess the following skills and competencies:
- Strong attention to detail and accuracy
- Excellent communication and customer service skills
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Strong knowledge of computer programs, including Windows-Based applications and pharmacy software
- Excellent data entry skills and ability to maintain accurate and detailed records
- Compassionate and genuine care for patients and customers, with a strong commitment to delivering exceptional patient care and customer service
Career Growth Opportunities and Learning Benefits
At CVS Health, we are committed to helping our colleagues grow and develop in their careers. As a Pharmacy Technician, you will have access to a range of training and development programs, including:
- Comprehensive onboarding program to ensure a smooth transition into your new role
- Ongoing training and development programs to enhance your skills and knowledge
- Opportunities for career advancement and professional growth within the company
- Recognition and reward programs to recognize and reward your contributions and achievements
Work Environment and Company Culture
At CVS Health, we are proud of our company culture and work environment. As a Pharmacy Technician, you will be working remotely from Idaho, with the opportunity to collaborate with colleagues from across the country. Our company culture is built on the following values:
- Heart: We bring our heart to every moment of our work, demonstrating compassion, empathy, and kindness to our patients, customers, and colleagues
- Service: We are committed to delivering exceptional patient care and customer service, exceeding expectations and making a positive impact on the lives of those we serve
- Integrity: We operate with integrity, honesty, and transparency, upholding the highest standards of ethics and compliance
- Innovation: We are committed to innovation, embracing new ideas and technologies to improve the way we deliver healthcare and make a positive impact on the lives of those we serve
Compensation, Perks, and Benefits
As a Pharmacy Technician at CVS Health, you will be eligible for a range of compensation, perks, and benefits, including:
- Competitive salary, with a starting rate of $18.50/hr
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement savings plan and Employee Stock Purchase Plan
- Paid Time Off (PTO) and paid holidays
- Recognition and reward programs to recognize and reward your contributions and achievements
- Opportunities for career advancement and professional growth within the company
Conclusion: Join Our Team Today!
If you are a compassionate and detail-oriented professional, looking for a new challenge and opportunity to make a positive impact on the lives of others, we encourage you to apply for this exciting opportunity. As a Pharmacy Technician at CVS Health, you will be part of a talented and dedicated team, working together to deliver exceptional patient care and customer service. Don't hesitate, apply today and take the first step towards a rewarding and fulfilling career with CVS Health!
Apply online and take our Online Virtual Job Tryout (Interview Platform) to learn more about this exciting opportunity. We look forward to receiving your application and welcoming you to our team!
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