Are you ready to join a revolutionary entertainment company that is shaping the evolution of storytelling around the world? As a leader in the industry, we are committed to delivering an incredible customer experience, and we are seeking an experienced Data Engineer (L5) - Customer Service to join our team. This is a unique opportunity to work remotely and be part of a dynamic team that is passionate about using data to drive business decisions and improve customer satisfaction.
At our company, we believe in giving our members the freedom to enjoy their favorite TV shows, films, and games whenever and wherever they want. With over 283 million paid memberships in over 190 countries, we are dedicated to providing a seamless and enjoyable experience for our members. Our Customer Service team plays a critical role in achieving this goal, and we are looking for a talented Data Engineer to help us drive success in this area.
In this role, you will have the opportunity to work with a talented team of data engineers, software engineers, and business owners to build reliable, scalable data pipelines, transform raw data into core business metrics, and develop custom visualization tools that surface Customer Service insights. You will be responsible for collaborating with cross-functional teams to identify business problems, develop metrics, and prioritize projects autonomously. Your strong technical judgment, autonomy, and ability to span across the data stack will be essential in driving success in this role.
As a Data Engineer (L5) - Customer Service, you will be working on medium to large-scale data sets (10s of millions of records) and will be responsible for designing and implementing data pipelines using big data technologies such as Hive, Presto, Spark, and Flink. You will also be responsible for developing and maintaining data models, writing clean and supportable code, and advocating for data quality.
To be successful in this role, you will need to have:
While not required, the following qualifications are preferred:
To be successful in this role, you will need to possess the following skills and competencies:
At our company, we are committed to the growth and development of our employees. As a Data Engineer (L5) - Customer Service, you will have the opportunity to work on challenging projects, collaborate with talented teams, and develop new skills and competencies. You will also have access to a range of training and development programs, including:
Our company culture is built on a foundation of innovation, collaboration, and mutual respect. We believe in giving our employees the freedom to be creative, to take risks, and to pursue their passions. We also believe in recognizing and rewarding outstanding performance and contributions. As a Data Engineer (L5) - Customer Service, you will be working in a dynamic and fast-paced environment that is committed to delivering exceptional results and driving business success.
Some of the benefits of working at our company include:
We offer a competitive compensation package, including a salary range of $170,000 - $720,000 per year, depending on experience and qualifications. We also offer a range of perks and benefits, including:
If you are a motivated and talented Data Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Data Engineer (L5) - Customer Service, you will have the chance to work on challenging projects, collaborate with talented teams, and develop new skills and competencies. You will also be part of a dynamic and fast-paced environment that is committed to delivering exceptional results and driving business success. Don't miss out on this opportunity to join our team and contribute to the success of our company.
Apply now and take the first step towards an exciting and rewarding career as a Data Engineer (L5) - Customer Service!
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