Specsavers is a multi-award-winning retailer and the fastest growing optical retail group with over 2,700 businesses worldwide. They are seeking an Eyecare Consultant who will play a vital role in providing quality and affordable eyecare, ensuring customers have a memorable experience while shopping for eyewear.
Responsibilities
- Introducing what Specsavers is all about and providing the ultimate in quality and affordable eyecare for everyone
- Exceeding customers’ expectations through a caring personality as you guide them through stylish frames and support customers with contact lenses
- Providing superb customer service motivated by enhancing the optical shopping experience
- Embracing the Specsavers Customer Experience model to prioritize long term customer relationships
- Working well under pressure while achieving excellent technical standards
- Creating and celebrating WOW moments and delivering experiences that exceed customers’ expectations
- Providing knowledgeable eyewear suggestions and styling advice to customers
- Offering flexibility to work retail hours, including some later nights and weekends
Skills
- A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience
- Ability to work well under pressure while also achieving excellent technical standards
- Creating and celebrating WOW moments and delivering experiences that transcend customers' expectations
- Friendly and outgoing demeanour while working with customers to provide knowledgeable eyewear suggestions and styling advice
- Reliable and offer flexibility to work retail hours which may include some later nights and weekends
- Experience in optics
Benefits
- 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers products
- Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules
- Opportunities to advance your career with a professional development plan
- Extended health benefits
Company Overview
Specsavers is an eye care center that provides glasses and lenses. It was founded in 1984, and is headquartered in Fareham, Hampshire, GBR, with a workforce of 10001+ employees. Its website is https://www.specsavers.co.uk.
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