Join Our Dynamic Team: Make a Lasting Impact as a Treasury Management & Online Operations Specialist At Umpqua Bank, we're dedicated to fostering a culture of excellence, teamwork, and community involvement. As a leading western-based regional bank with over $50B in assets under management, we're seeking a highly motivated and detail-oriented individual to join our team as a Treasury Management & Online Operations Specialist. This is a remote opportunity, offering the flexibility to work from anywhere, and is available for immediate commencement.
As a Treasury Management & Online Operations Specialist, you will play a vital role in driving operational efficiency, developing procedures, and providing exceptional customer support to internal partners. Your expertise will be instrumental in ensuring the smooth functioning of our Consumer and Business Online Banking platform, Treasury products, and various operational tasks. If you're passionate about delivering outstanding results, collaborating with cross-functional teams, and contributing to a company that values trust, ownership, growth, empathy, teamwork, heart, enjoyment, and relationships, we encourage you to apply.
Key Responsibilities:
- Efficiently execute operational tasks related to Consumer and Business Online Banking and Treasury products
- Develop and document procedures to ensure operational efficiency and interdepartmental collaboration
- Provide exceptional customer support to internal partners, addressing escalated inquiries and issues promptly
- Assist in the development and maintenance of comprehensive procedural documentation
- Support the operations of various Treasury products, including cash management, special depository services, payments, and collections
- Process transactions accurately and efficiently, adhering to established guidelines and internal controls
- Monitor transaction activities to detect and prevent fraudulent or duplicated payment activity
- Collaborate with the IT team to identify and resolve technical issues affecting the online banking platform
- Identify opportunities for process improvement and operational efficiency, making recommendations to management
About You:
- High school diploma or equivalent required
- Banking experience in branch and/or back room operations preferred
- Strong attention to detail, organizational skills, and ability to track multiple tasks
- Excellent communication, client service, and interpersonal skills
- Team player with a strong ability to work collaboratively in a fast-paced environment
What We Offer:
- Competitive total rewards package, including base wages and comprehensive benefits
- Pay range: $22.72-$29.81, dependent on experience and qualifications
- Performance-based incentive compensation opportunities
- Comprehensive healthcare coverage, 401(k)-retirement savings plan, and employee assistance program
- Paid vacation, sick days, volunteer days, and holidays
- Opportunities for professional growth and development
Our Commitment to Diversity: Umpqua Bank is an equal opportunity and affirmative action employer, dedicated to employing, engaging, and developing a diverse workforce. We welcome applications from qualified candidates of all backgrounds and perspectives.
How to Apply: If you're passionate about joining a dynamic team and contributing to a company that values excellence, teamwork, and community involvement, please submit your application today.
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