Agency
Office of State Human Resources
Division
Temporary Solutions
Job Classification Title
Human Services Program Consultant III (S)
Position Number
Grade
NC16
About Us
To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.
Description of Work
This is consultative work providing technical and administrative assistance to division staff, local agencies, regionally-based programs, community agencies, service providers, stakeholders, and others on issues affecting the program. Program consultants develop, implement, and manage highly complex programs with significant impact, interpret and implement of rules and regulations, develop program standards, determine automation needs, and establish performance requirements. Program consultants plan and implement program assessments including the data collection, analysis, and reporting. They serve as a liaison or coordinator with other agencies, service providers, advocacy groups and other stakeholders to enhance service provision.
Work includes development of policy based on laws, regulations, and rules; develop standards and/or procedures; assisting with technical or administrative issues affecting program development; providing guidance to management, consultants, or direct service staff in policy interpretation; conducting quality assurance audits and compliance efforts for cooperative agreements including fiscal accountability. Positions also conduct research on best practices and implements as may be appropriate. Employees provide advisory or advocacy services by participating in planning and development activities for other agencies to ensure client population needs are met. May supervise administrative staff.
At the III-level, positions serve as the staff program specialist with primary responsibility for development, coordination, and support for the largest, most complex statewide program, or multiple large statewide programs ensuring that federal and state rules and regulations are incorporated into program, addressing needs expressed by advocacy groups, partnering with key service providers, providing leadership for program design. Programs are typically characterized by a requirement for a broad range of program knowledge, high level contacts and negotialtions with county, State, and Federal officials, large scale budgets, considerable program visibility, and considerable impact on program clients. Position serves as coordinator/liaison with internal and external customers; develops new program models and incorporates emerging trends and best practices into program activities. Positions conduct research and partner with academic programs in developing new/implementing new models. Positions service on a number of committees, councils, boards, etc. This level may also be accountable for the development and management of a comprehensive training system for service providers, stakeholders, and/or staff including ensuring availability of training program, mobilizing multiple training resources, and dissemination of training/educational materials.
Knowledge Skills and Abilities/Management Preferences
This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org .
Visit www.nctemporarysolutions.com for employment information.
Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time.
Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.
This temporary position is located in 1915 Health Services Way Raleigh - Wake County with the Department of Health and Human Services.
Job Order Hourly Rate of Pay: $45.00 (Based on education and/or years of relevant work experience reflected on the application).
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.
Management Preferences:
NCDHHS-DMHDDSUS is seeking a Program Consultant to manage projects and provide subject matter expertise related to the intersection of mental health and substance use disorder services and the justice system.
This is a remote position with occasional travel.
The selected candidate for this role will:
• Develop, coordinate, and manage projects to expand and enhance mental health treatment services for individuals with justice-involvement;
• Work alongside DMHDDSUS leaders to implement the strategic plan;
• Assist with the development of program standards and performance requirements;
• Apply knowledge of data collection, storage, organization, and manipulation to identify and understand issues, problems, and opportunities;
• Serve as a liaison with other state agencies, service providers, advocacy groups and other stakeholders to enhance services in assigned area(s).
• Provide training and/or technical assistance to providers.
• Projects and assigned areas may include reentry services for individuals with serious mental illness who are leaving incarceration, mental health initiatives for individuals who are justice involved, treatment alternatives to incarceration, community-based services, and other related topics.
Knowledge, Skills, and Abilities:
• High level of interpersonal and communication skills (oral and written)
• Ability to participate in program planning and evaluation.
• Ability to design and present training and to provide technical assistance.
• Highly proficient at facilitating and collaborating with both external and internal partners
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Master's degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience;
Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience; or an equivalent combination of education and experience.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Brandon Michael Williams
Recruiter Email:
[email protected]