Note: The job is a remote job and is open to candidates in USA. Superior Virtual Solutions, LLC is a mission-driven company seeking a Remote Fundraising Support Agent to assist nonprofit organizations. The role involves managing donor calls, providing program information, and ensuring high-quality service from a remote workspace.
Responsibilities
- Manage inbound and outbound donor calls with professionalism and care
- Accurately log call details and donor information
- Clearly explain program details when needed
- Deliver high-quality, friendly service
- Consistently meet call center performance goals
Skills
- High school diploma or GED
- 6 months remote OR 1 year on-site customer service experience
- Strong verbal communication skills
- Proficiency with Microsoft Office
- Quiet, distraction-free home workspace
- Ability to work a flexible schedule
- Windows 11 operating system only
- Minimum 16 GB RAM computer preferred
- Dual monitors (optional at time of application)
- USB noise-canceling headset (optional at time of application)
- Hardwired internet connection (optional at time of application)
Benefits
- 100% remote work
- Set your own hours
- Growth and advancement opportunities
- Help support life-changing nonprofit missions
Company Overview
Superior Virtual Solutions, LLC is a business consulting firm offering services and support to fortune 500 companies. It was founded in 2017, and is headquartered in Valdosta, Georgia, US, with a workforce of 0-1 employees. Its website is https://www.svsolutionsllc.com.
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