Join the American Express Team: A Global Leader in Payment Services
At American Express, we believe that with the right support, individuals and companies can achieve great things. As a global leader in payment services, we're dedicated to helping our customers' financial confidence soar, taking businesses to new heights, and inspiring people to explore the world. Our colleagues are constantly redefining what's possible, and we're proud to support them every step of the way.
As a part of Team Amex, you'll become part of a large network of over 60,000 colleagues, all working towards a common goal of delivering an exceptional customer experience every day. Here, you'll learn and grow as we champion your professional journey with programs, benefits, and flexibility to support you personally and professionally. Every colleague shares in the company's success.
Together, we'll strive to uphold our business values and service promise to our customers, communities, and each other. And, we'll do it with integrity and in an environment where everyone is seen, heard, and feels like they belong.
About the Role: Senior Quality Engineer - Card Payment Device Services
As a Senior Quality Engineer on our Card Payment Device Services team, you'll play a critical role in architecting, coding, and delivering software that makes us a vital part of our customers' digital lives. You'll work alongside talented engineers in open, supportive, inclusive environments where your voice is valued, and you make your own choices on what tech to apply to solve complex problems.
The Card Payment Device Services team specializes in the personalization and issuance of proprietary EMV Dual interface cards in plastic and metallic form elements to Amex's global customers. If you have a background that combines business and technical expertise and experience in the card billing industry, you'll be well-equipped to succeed and apply your knowledge in this role.
Key Responsibilities:
- Actively participate with an Agile team of 6-8 software engineers.
- Perform generation partner EMV card personalization stage validation/testing for assigned tasks to ensure data layout accuracy according to applicable specs and defined scope during the certification process.
- Identify, troubleshoot, and solve fairly complex processing, software usage, or business issues.
- Escalate chip card issues to inner Systems Architect, Product Development, Product Management, and/or Operations groups and manage issue resolution.
- Perform research to investigate and solve EMV card personalization issues in both test and manufacturing environments.
- Present new technology, business trends, or passion projects to teammates and wider organization; share learnings and insights.
- Play an active role in hiring and mentoring other engineers.
Essential Qualifications:
- BS or MS in Computer Science (or equivalent).
- Good expertise in EMV smart card industry, certification, and implementation procedures or experience as an integration specialist, developer, or certification role within the payment industry.
- Experience with EMV card test tools like Barnes, OPV.
- Experience with at least one programming language. Java is a plus.
- Proven experience in project and application management in fairly complex, matrix, and geographically dispersed environments.
- Ability to prioritize work across multiple, concurrent tasks.
- Strong communications skills.
- Conceptual, analytical, and problem-solving skills.
Preferred Qualifications:
- MS in Computer Science (or equivalent).
- Experience with multiple programming languages.
- Experience with cloud-based technologies.
- Experience with Agile development methodologies.
Career Growth Opportunities and Learning Benefits
At American Express, we're committed to supporting your professional growth and development. We offer:
- Competitive base salaries.
- Bonus incentives.
- 6% Company Match on retirement savings plan.
- Free financial education and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex.
- 20+ weeks paid parental leave for all parents, regardless of gender, presented for pregnancy, adoption, or surrogacy.
- Free access to international wellbeing centers staffed with nurses and doctors (depending on location).
- Free and exclusive counseling support via our Healthy Minds program.
- Career development and education opportunities.
Work Environment and Company Culture
At American Express, we're proud of our company culture and work environment. We strive to create an inclusive and supportive environment where everyone feels valued and respected. Our company culture is built on:
- Integrity.
- Respect.
- Accountability.
- Teamwork.
- Innovation.
Compensation and Benefits
We offer a competitive salary range of $28-40 per hour, depending on experience. In addition to our comprehensive benefits package, we also offer:
- Opportunities for career growth and advancement.
- Flexible work arrangements and schedules.
- Professional development and education opportunities.
- A dynamic and supportive work environment.
Why Join American Express?
At American Express, we're committed to making a positive impact on our customers, communities, and the environment. By joining our team, you'll have the opportunity to:
- Make a meaningful contribution to our business.
- Develop your skills and expertise.
- Work with a talented and diverse team.
- Enjoy a comprehensive benefits package.
- Be part of a company that values integrity, respect, and teamwork.
How to Apply
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now
We look forward to hearing from you!
Apply Now