Introduction to American Express and Our Mission
At American Express, we pride ourselves on being a company that makes a tangible difference in the lives of our customers and employees. We're a global services company that provides customers with access to products, insights, and experiences that enrich lives and build business success. Our mission is to become the world's most respected service brand, and we're committed to achieving this goal through our core values of customer commitment, quality, integrity, teamwork, respect for people, and good citizenship.
About the Role and Team
We're seeking an experienced Business Analyst to join our Marketing Solutions team, which is part of the Enterprise Digital and Data Solutions (EDDS) organization. As a Business Analyst, you will play a critical role in driving the success of our marketing campaigns and ensuring seamless execution of our Amex Offers programs. You will be part of a dynamic team that is passionate about delivering high-quality results and driving business growth through innovative marketing solutions.
Key Responsibilities
- Act as the Marketing Execution Lead (MEL) for Amex Offer campaigns, managing and submitting offers through required review cycles and working closely with compliance audit partners and marketing partners to ensure all campaigns are fully approved before launch.
- Implement the end-to-end offer onboarding process for Amex Offers campaigns, ensuring the successful set-up and delivery of offers.
- Conduct quality reviews and validations to ensure flawless delivery of campaigns.
- Support the team's operational reporting and tracking.
- Work closely with Engineers to set-up, track, and validate offers, ensuring they launch successfully.
- Provide training and support to Marketing partners who want to launch campaigns.
- Drive process improvements and efficiencies.
- Continuously meet the evolving needs of our Partners, Cardmembers, and Merchants.
Essential Qualifications and Skills
To be successful in this role, you will need to have:
- Related experience in marketing execution and/or project management.
- Strong attention to detail to drive flawless execution.
- Proven ability to independently manage multiple workstreams and drive results.
- Strong relationship management skills and ability to collaborate across teams effectively.
- Ability to think creatively and challenge the status quo.
- Excellent communication skills.
- Comfort with and ability to understand, at a high level, technical systems and capabilities.
- A willingness to work in a fast-paced, dynamic environment.
Preferred Qualifications and Skills
While not required, the following qualifications and skills are preferred:
- Bachelor's degree in a related field, such as marketing, business, or communications.
- Experience working in a marketing or advertising agency environment.
- Knowledge of marketing automation platforms and technologies.
- Experience with data analysis and reporting tools.
- Certification in project management or marketing execution.
Career Growth Opportunities and Learning Benefits
At American Express, we're committed to helping our employees grow and develop in their careers. As a Business Analyst, you will have access to a range of training and development programs, including:
- Leadership development programs.
- Marketing and project management training.
- Data analysis and reporting skills development.
- Opportunities to work on high-visibility projects and campaigns.
- Collaboration with experienced professionals in the marketing and project management fields.
Work Environment and Company Culture
Our company culture is built on a foundation of respect, inclusivity, and teamwork. We believe in creating a work environment that is supportive, collaborative, and empowering, and we're committed to helping our employees achieve a healthy work-life balance. As a Business Analyst, you will be part of a dynamic team that is passionate about delivering high-quality results and driving business growth through innovative marketing solutions.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including a salary of $26 per hour, as well as a range of benefits, including:
- Comprehensive health insurance.
- Retirement savings plan.
- Paid time off and holidays.
- Employee discounts and perks.
- Opportunities for professional development and growth.
Conclusion and Call to Action
If you're a motivated and experienced Business Analyst looking for a new challenge, we encourage you to apply for this exciting opportunity. As a member of our Marketing Solutions team, you will have the chance to work on high-visibility projects, collaborate with experienced professionals, and drive business growth through innovative marketing solutions. Don't miss out on this opportunity to join our team and become a vital part of our success story. Apply now and let's discuss how you can become a key player in our marketing efforts.
Apply Now