Join Our Dynamic Team and Accelerate Your Career!
We are seeking a highly motivated and customer-focused Seasonal Associate to join our Michigan Ave retail team. As a key member of our sales and operations team, you will play a vital role in driving store sales and operational goals, while delivering exceptional customer experiences that exceed our guests' expectations. This is an exciting opportunity to accelerate your career in a dynamic and fast-paced retail environment.
Role Objective
The Seasonal Associate will be responsible for achieving store sales and operational goals, while creating an authentic people experience both front and/or back of house. This role requires a strong and diverse skillset in relevant areas to drive success, including sales, customer service, and operational efficiency.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner that aligns with Store goals and Alo's Guiding principles.
- Drive and exceed sales targets by utilizing Alo's Flow initiatives to optimize productivity and efficiency.
- Provide a friendly "greet" and proactively approach customers to understand their needs and support the customer engagement.
- Process customer transactions and returns in accordance with policy and procedures.
- Knowledge of store goals, company communications, initiatives, new product launches, and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor.
- Leverages company tools, incentives, and strategies to support meeting store goals.
- Resolve client needs quickly and effectively ensuring customer satisfaction.
- Assists in processing shipment, in a timely manner.
- Supports with replenishment in on the sales floor, in a timely manner.
- Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures.
- Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting, and operating efficiently.
Seasonal Associate Qualifications
We are looking for a highly motivated and customer-focused individual with the following qualifications:
- Preferred 1+ years prior work experience in a client-centric, sales environment.
- Passion for customer service and delivering exceptional experiences.
- Aligns with and embodies Alo's Guiding Principles.
- Requires constant movement in and around all areas of store.
- Ability to lift, push, carry, or otherwise move up to 50 pounds.
- Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
- Ability to stand and move for an entire shift.
Seasonal Associate Schedule
Seasonal, Part-Time non-exempt associates are expected to work up to 20 hours per week, based on the needs of the business, for a shift minimum of 4 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 14th).
Perks & Benefits
We offer a range of perks and benefits to support your well-being and career growth, including:
- Generous employee discount at Alo Yoga.
- Monthly Store Incentives.
- Clothing Allowance.
- Free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors.
- Free Virtual access to mental health providers.
Career Growth Opportunities and Learning Benefits
We are committed to supporting your career growth and development, with opportunities for training, mentorship, and advancement. Our team is passionate about creating a culture of learning and innovation, where you can grow and thrive.
Work Environment and Company Culture Highlights
We are proud of our dynamic and inclusive work environment, where you can expect:
- A collaborative and supportive team culture.
- A fast-paced and dynamic work environment.
- Opportunities for growth and development.
- A commitment to diversity, equity, and inclusion.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- A base pay of $17.00/hour in Chicago, IL.
- Eligibility to participate in the Company's Monthly Store Incentive bonus program.
- Clothing Allowance.
- Employee discount at Alo Yoga.
- Free membership to Alo Moves.
- Free Virtual access to mental health providers.
Equal Opportunity Employer
ALO Yoga is an Equal Opportunity Employer and does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state, or local law.
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Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
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