Join the Team Revolutionizing Product Development with Jiga
Are you a motivated and organized individual with a passion for logistics and operations? Do you thrive in fast-paced environments and enjoy working independently? Look no further! Jiga, a cutting-edge company dedicated to helping engineers build physical products faster, is seeking a highly skilled Logistics Operations Coordinator to join our dynamic international team.
About Jiga and Our Mission
At Jiga, we're on a mission to transform the way engineers design, prototype, and manufacture physical products. Our innovative platform streamlines the product development process, enabling engineers to focus on what matters most - creating innovative solutions. With operations and logistics at the heart of our product offering, we're looking for a talented Logistics Operations Coordinator to help us deliver exceptional results.
Our Culture and Work Environment
We're a fully remote company with team members from over 5 countries, offering a flexible, location-independent work environment. Our culture is built on trust, performance, and communication - we never count hours and measure team members by their output and collaboration. We prioritize work-life balance and encourage our team members to take ownership of their tasks and decisions.
Some highlights of our company culture include:
- Remote work: Work from anywhere in the world, as long as you're available during US Eastern time zone hours.
- No micro-management: We trust our team members to perform tasks and be honest with each other.
- Weekly online games: Join us for weekly online games and socialize with your colleagues.
- Annual offsite: Meet your colleagues in person at our annual offsite in a beautiful natural setting.
- No-BS meetings: We keep meetings to a minimum, with only one weekly meeting with the whole company and another with the ops team.
Job Summary
As a Logistics Operations Coordinator at Jiga, you'll play a critical role in ensuring the smooth operation of our logistics and supply chain. You'll be responsible for tracking and monitoring production and shipments, solving logistics and operational problems, and maintaining close communication with our customers, partners, and carriers.
Key Responsibilities
Some of your key responsibilities will include:
- Tracking and monitoring production and shipments: Ensure 99% on-time delivery by closely tracking and monitoring production and shipments.
- Solving logistics and operational problems: Quickly and efficiently resolve logistics and operational issues that arise, both internally and externally.
- Communication with carriers and customers: Maintain close communication with DHL, FedEx, and other carriers to actively track shipments and communicate clearly and promptly with our customers and partners regarding open tickets and issues.
- Collaboration with internal teams: Work closely with our ops, sales, and product teams to automate and simplify our operations.
Requirements and Qualifications
To succeed in this role, you'll need:
- 2+ years of experience: Experience working as an operation specialist, logistics coordinator, or customer success manager.
- Excellent English skills: Both written and oral English skills are essential for this role.
- Experience with online tools: Proficiency with online tools like Google Sheets, CRM (Monday/Hubspot), Notion, etc.
- Experience working with the US market: Experience working with the US market is a must.
- Availability during US Eastern time zone hours: You must be available during US Eastern time zone hours to work with our team.
- Experience working with freight and carriers: Experience working with freight and carriers is a plus.
Skills and Competencies
To excel in this role, you'll need:
- Ability to work independently and as part of a team: You should be comfortable working independently and collaboratively as part of a team.
- Comfortable working asynchronously and remotely: You should be comfortable working in a digital workspace and managing your time effectively.
- Superb written communication skills: You should have excellent written communication skills and be able to communicate clearly and promptly with our customers, partners, and team members.
- All-around player with excellent interpersonal skills: You should be an all-around player with excellent interpersonal skills and the ability to multitask.
- Positive attitude, empathy, and high energy: You should have a positive attitude, empathy, and high energy to succeed in this fast-paced environment.
Career Growth Opportunities and Learning Benefits
At Jiga, we're committed to helping our team members grow and develop their skills. Some of the benefits we offer include:
- Fully flexible, location-independent, parent-friendly remote work environment: Work from anywhere in the world and enjoy a flexible work environment.
- Self-development budget: We offer a self-development budget to help you grow and develop your skills.
- Generous stock options package: We're a fully funded company with a growing revenue, and we offer a generous stock options package to our team members.
- Annual team offsites: Join us for our annual team offsite in a beautiful natural setting.
- Fast-paced environment with lots of room for creative freedom: Work in a fast-paced environment with lots of room for creative freedom and innovation.
Compensation and Benefits
We offer a competitive salary and a range of benefits, including:
- Competitive salary: We offer a competitive salary for this role.
- Fully flexible, location-independent, parent-friendly remote work environment: Work from anywhere in the world and enjoy a flexible work environment.
- No micro-management: We trust our team members to perform tasks and be honest with each other.
- Internationally diverse and dynamic team: Work with a diverse and dynamic team from around the world.
How to Apply
If you're a motivated and organized individual with a passion for logistics and operations, we'd love to hear from you! To apply, please send a short blurb about yourself and your favorite ice cream flavor to [insert contact email or link]. We can't wait to hear from you and discuss this exciting opportunity further.
Apply Now
Join our team and be part of a dynamic and innovative company that's revolutionizing the way engineers build physical products. We look forward to hearing from you!
Apply Now