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Sep 14, 2025

Remote Chat Support Specialist - Full-Time Opportunity with Competitive Salary and Benefits

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Join Our Team: Revolutionizing Vision Care with Exceptional Customer Service

At SeekWell, the parent company of 1-800 Contacts, Luna, and Hello Eyes, we're on a mission to simplify the process of getting the vision care people need. With a legacy of innovation and customer-centricity, we're expanding our team and inviting talented individuals to join us as a Homeoffice Chat Support Specialist. This role is a fantastic opportunity to be part of a dynamic, award-winning culture that prioritizes employee growth and customer satisfaction.

About Us

SeekWell is a leading player in the vision care industry, driven by a commitment to making a positive impact on people's lives. Our companies have been at the forefront of innovation, pushing boundaries to provide exceptional customer experiences. As a KKR-owned company, we have the resources and expertise to continue developing pioneering products and services that delight consumers and professionals alike.

Why You'll Love This Job

As a Chat Support Specialist, you'll be an integral part of our customer service team, providing top-notch support to our customers via live chat. You'll have the opportunity to work in a fast-paced, dynamic environment where no two conversations are the same. Our team is known for going above and beyond to WOW our customers, and we're looking for talented individuals to join our ranks.

Key Responsibilities

What You'll Need

Essential Qualifications

Preferred Qualifications

What We Offer

Competitive Compensation and Benefits

Career Growth and Development

Work Environment and Culture

We're committed to creating a safe, respectful, and inclusive work environment that values diversity and promotes equality. As a remote worker, you'll have the flexibility to work from home while still being part of a dynamic team. Our company culture is built on the principles of being Big Hearted, Unconventional, Tenacious, and Better Together.

Ready to Join Us?

If you're a motivated and customer-focused individual looking for a new challenge, we want to hear from you! Our simple application process makes it easy to get started. Click apply now, and we'll be in touch soon to discuss this exciting opportunity further.

Approved remote working locations (permanent residence): Arizona, Florida, Idaho, Nevada, North Carolina, Texas, Utah, Virginia

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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