Experienced Employer Relations Program Manager – University Career Services and Employer Engagement Specialist

Introduction to Grand Canyon University

Located in the heart of Phoenix, Arizona, Grand Canyon University (GCU) is a regionally accredited, private, nondenominational Christian University that has been a leading institution of higher learning in Arizona for over 65 years. With a strong commitment to integrating faith, learning, and work, GCU offers a unique and supportive environment for students, faculty, and staff to thrive. As a Christ-centered higher education institution, GCU values diversity, compassion, service, integrity, and concern for the common good, making it an exceptional place to work and grow.

Job Overview

We are seeking an experienced and highly motivated Employer Relations Program Manager to join our team. As an Employer Relations Program Manager, you will play a critical role in managing the programmatic aspects of employer engagement operations, identifying and meeting the employer development and engagement needs of GCU, and growing job and internship opportunities for GCU students and alumni. This is an exciting opportunity to work extensively with Arizona employers, career services staff, faculty, and key campus administrators to build and nurture deeper relationships and advance the goals and objectives of the department and University.

Key Responsibilities

• Create, conduct, and assess an annual plan for both in- and out-of-state industry engagement to build and nurture deeper relationships with current and prospective employers and business representatives.
• Develop and maintain approved metrics of employee engagement initiatives and document communications with employers on levels of engagement.
• Work with the Recruitment Services team to develop industry-specific career exploration and/or employment-driven activities and events, including career panel discussions, site visits, topical programs, and events granting access to employers and staffing agencies.
• Participate in relationship building and education awareness with the colleges and other student-facing departments to build their understanding and assist students in securing appropriate internship and work experiences leading to employment or graduate school.
• Market on behalf of industry jobs/opportunities open to students on the Career Connections platform and oversee projects to do so.
• Oversee a large database of client relationships (over 10,000) and develop relationships with industries pertaining to various colleges and departments.
• Stay current on workforce/career trends across industries and provide informational updates to GCU leadership, colleges, and stakeholders.
• Perform other duties as assigned to advance the goals and objectives of the department and University, including the direct management and oversight of specialists and student workers.

Essential Qualifications

• Bachelor's Degree in a field related to counseling, human resources, or marketing from an accredited institution.
• Strong knowledge of recruitment and hiring process and ability to understand applicant tracking system and employer database.
• Strong knowledge of employer relationship development and engagement and proficiency in networking and outreach to build employer prospect database.
• Strong knowledge of customer service principles and practices and ability to model service skills for career services team.
• Excellent planning and organizational skills with an attention to detail and strong computer skills and proficiency with software such as MS Office and applicant tracking systems.
• Ability to work well with a diverse group of stakeholders, including employers, college leadership, university staff, colleagues, student workers, and more.

Preferred Qualifications

• Master's Degree or degree in assigned college discipline preferred.
• Minimum 4 years' experience in a university career center or other environment which focuses on career/professional development.

Skills and Competencies

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
• Strong problem-solving and analytical skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong commitment to customer service and ability to provide excellent service to employers, students, and other stakeholders.

Career Growth Opportunities and Learning Benefits

At GCU, we are committed to helping our employees grow and develop in their careers. As an Employer Relations Program Manager, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and advance your career in a dynamic and supportive environment. You will also have access to a range of training and development opportunities, including workshops, conferences, and online courses, to help you stay up-to-date with the latest trends and best practices in employer relations and career services.

Work Environment and Company Culture

GCU is a Christ-centered institution that values diversity, compassion, service, integrity, and concern for the common good. Our campus is located in the heart of Phoenix, Arizona, and offers a range of amenities, including free covered parking, on-site gyms, and a range of dining options. We are a community of scholars, professionals, and learners who are passionate about making a positive impact in the world. As an Employer Relations Program Manager, you will be part of a dynamic and supportive team that is committed to helping students succeed and advance their careers.

Compensation, Perks, and Benefits

We offer a competitive salary and a range of benefits, including medical, dental, vision, life, and disability insurance, flexible spending accounts, and a 401K savings plan. You will also have access to a generous time off plan, 11 paid holidays, and paid time off to volunteer in the community or at GCU-sponsored events. Additionally, we offer a range of perks, including free covered parking, on-site gyms, and a range of dining options.

Conclusion

If you are a motivated and experienced professional who is passionate about employer relations and career services, we encourage you to apply for this exciting opportunity. As an Employer Relations Program Manager at GCU, you will have the chance to make a positive impact on the lives of students and employers, advance your career, and be part of a dynamic and supportive team. Don't miss out on this opportunity to join our community of scholars, professionals, and learners who are making a difference in the world. Apply today!

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