Unlock Your Potential at American Express: Where Your Career Journey Begins
At American Express, we believe in the power of backing our customers, communities, and each other. As a global and diverse community of colleagues, we are committed to creating a career journey that's unique and meaningful to you. With benefits, programs, and flexibility that support you personally and professionally, you'll learn and grow as you help us provide the world's best customer experience every day.
Joining Team Amex means becoming part of a dynamic and inclusive environment where everyone is seen, heard, and feels like they belong. You'll be recognized for your contributions, leadership, and impact, and have the opportunity to share in the company's success. Together, we'll strive to uphold our company values and powerful backing promise, driving innovation and growth in the travel industry.
The Strategic Partnerships Center of Excellence (COE) - Travel: A Hub for Innovation and Growth
The Strategic Partnerships COE - Travel is a critical component of American Express, responsible for defining enterprise strategy, business development, and leading strategic negotiations for the largest Strategic Partnerships within the travel vertical. As a Senior Manager - Strategic Partnerships, you will play a key role in driving growth and innovation by building differentiated partnerships that create and deliver value for both American Express and our partners.
Key Responsibilities: Leading Strategic Partnerships to Success
- Managing Day-to-Day Operations: Oversee the successful execution of key strategic partnerships, including leading and developing content for recurring internal and partner-facing enterprise-wide meetings.
- Budget Management: Plan, track, and manage an approximately $25M enterprise budget, ensuring effective allocation of resources.
- Enterprise Mobilization: Drive strategic cross-business unit initiatives, mobilizing the enterprise to execute on initiatives that grow revenue and partner-funded value globally.
- Scorecard Delivery and Competitive Insights: Deliver scorecards (with support from analytics resources) and provide competitive insights to inform partnership strategies.
- Executive Meeting Planning: Develop robust presentations and plans for executive meetings (internal and external), including CEO-level partner meetings and updates.
- Project Management Office: Lead the project management office for enterprise-wide partner negotiations, including developing and executing detailed project plans, preparing for and leading BBX check-ins, and leading proposal development/terms tracking.
- Business Planning and Operational Processes: Manage business planning and operational processes for the Vice President, including executive briefing, leadership meeting coordination, and partner hosting coordination, and serve as liaison with the office of the Chief Partner Officer.
- Collaboration and Partnership Development: Work closely with colleagues across multiple business units to identify and deliver new opportunities and manage partner challenges, ensuring close connection and collaboration across AXP globally to maximize the value of enterprise relationships.
- Partner Business Model Understanding: Develop a deep understanding of our Partner's business model, strategy, and priorities, as well as their existing relationships with Amex, to support the development of new growth opportunities from conception through ideation, business case development, and execution.
- Relationship Building: Develop deep and broad relationships across Partners to support the successful operation and performance of each partnership.
Essential Qualifications: The Ideal Candidate
To succeed in this role, you should possess:
- A Bachelor's degree (BA/BS) and 5+ years of relevant business experience in consulting, business/product development, and/or project management.
- Excellent project management skills and attention to detail.
- Experience managing partnerships through negotiations, new opportunities, and issue resolution.
- Experience developing business strategies from the ground up, as well as associated business cases and implementation plans.
- Strong financial acumen with the ability to translate data into insight.
- Natural collaboration and excellent influencing skills, with the ability to work with and through others to drive the success of the team.
- Strategic thinking, with the ability to translate market trends, partner priorities, and internal focus areas into actionable strategic roadmaps.
- Excellent oral and written communication skills, with strong executive presence, including the ability to address diverse audiences, synthesize strategic information, and communicate concisely both internally and externally.
- The ability to excel in a highly dynamic, fast-paced, and ambiguous environment, with a proactive and autonomous approach.
A keen interest in or knowledge of the travel industry is a plus.
What We Offer: A Comprehensive Benefits Package
At American Express, we back our colleagues and their loved ones with benefits and programs that support their holistic well-being. Our comprehensive benefits package includes:
- Competitive base salaries.
- Bonus incentives.
- A 6% Company Match on retirement savings plans.
- Free financial coaching and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- A flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy.
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
Career Growth and Development: Unlocking Your Potential
As a Senior Manager - Strategic Partnerships at American Express, you'll have the opportunity to drive growth and innovation in the travel industry, while developing your skills and expertise in a dynamic and supportive environment. You'll be part of a global and diverse community of colleagues, with opportunities for career advancement and professional growth.
Our Culture: A Collaborative and Inclusive Environment
At American Express, we pride ourselves on our collaborative and inclusive culture. We believe in fostering an environment where everyone is seen, heard, and feels like they belong. Our Amex Flex working model provides greater flexibility to colleagues while preserving the important aspects of our unique in-person culture.
Join Us: Be Part of Our Success Story
If you're a motivated and results-driven professional with a passion for driving growth and innovation in the travel industry, we encourage you to apply for this exciting opportunity. As a Senior Manager - Strategic Partnerships at American Express, you'll be part of a dynamic team that is shaping the future of the travel industry. Apply now and let's discuss how you can become a vital part of our success story.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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